Business Details
About
Furniture StoreMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 177 Middlesex Avenue in Somerville, MA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Location
Raymour & Flanigan Furniture and Mattress Store
177 Middlesex Avenue, Somerville, MA
02145, United States
Hours
Reviews
4.8
788 reviews
5 stars
728
4 stars
21
3 stars9
2 stars11
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with specific praise for sales associates like Brian, Houda, and Vanessa, who were described as knowledgeable, patient, and attentive.
Delivery Issues
Several customers reported significant delays and issues with furniture delivery, expressing frustration over communication and service during the delivery process.
Product Quality
Customers consistently praised the quality of the furniture, noting that it met their expectations and was available at competitive prices.
Sales Experience
Many reviews mentioned a positive sales experience, with associates providing helpful guidance and support without being pushy, leading to a comfortable shopping environment.
Follow-Up Support
Customers appreciated the follow-up support from sales associates after their purchases, ensuring satisfaction and addressing any concerns.
- JCJEAN Claude4 days ago5.0My wife and I were greeted by a saleswoman, Houda, who was very courteous and always ready to help us. She was very patient and invaluable in our search for the perfect furniture. She is knowledgeable and very friendly. We were delighted with her excellent service.
- FPFlor PhilippeNov 13, 20255.0Noah J. Service is extremely tactful and remarkably patient. He helped our family feel confident and satisfied with our purchase, providing exceptional customer service from start to finish. We truly appreciate his professionalism and care.
- GJG JNov 3, 20255.0Great experience! Our salesman (Brian) was full of helpful information, friendly and not pushy at all (a much appreciated and rare quality in a salesperson). Also was quick to give us a lot of great recommendations when we told him we were taking a vacation in January and it turned out where we’re going is his hometown. The delivery was fantastic. Jefferson and the other delivery man (didn’t catch his name) were great. Fast, friendly and efficient. The couch is very comfortable. Very happy with our purchase and the whole experience.
- DPDomenic PetrinoNov 2, 20251.0The worst furniture store I've ever dealt with, on three different occasions they scheduled a delivery for a mattress, all three times they never showed or contacted me to say that they would not be coming. Since the mattress was never delivered I cancelled the order, I called the store a half dozen times for them to issue the credit back on my credit card, two weeks later still no sign of my refund. Awful awful awful.
- ERErick RoderickOct 29, 20255.0I went to the store and the gentleman I worked with was supremely helpful. I will get his name and update this post. It was at the Somerville location. In a crunch for time I logged onto the website and ROB WILSON was an All-Star. He helped me get a discount and also arranged for me to pick up the furniture myself because I asked him if he could make arrangements for me. I will return to Raymour and Flanigan simply due to the outstanding customer service I received both IN STORE and ONLINE with ROB WILSON the All-Star.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What type of products does Raymour & Flanigan Furniture and Mattress Store offer?
The store offers over 5,000 high-quality furniture and mattress items to furnish and style every space in your home.
Where is Raymour & Flanigan Furniture and Mattress Store located?
It is located at 177 Middlesex Avenue, Somerville, MA 02145, United States.
What are the store hours of Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I shop for furniture and mattresses online at Raymour & Flanigan?
Yes, you can shop both in-store and online to browse the wide selection offered by Raymour & Flanigan.
How quickly can I expect delivery after purchasing?
Items are delivered in 3 days or less, ensuring a quick and convenient experience.
Is there a showroom I can visit for Raymour & Flanigan Furniture and Mattress Store?
Yes, the showroom is located at 177 Middlesex Avenue in Somerville, MA where you can browse their selection in person.
Which nearby places could I visit before or after shopping at Raymour & Flanigan?
You might want to visit Assembly Square Marketplace for additional shopping, Burger Dive for a delicious meal, or Starbucks for coffee nearby.
Are there any nearby financial services to help with payment or banking near Raymour & Flanigan?
Yes, Chase bank is close by offering ATM and financial services to assist with your banking needs.
Where can I get printing or marketing services near Raymour & Flanigan?
Staples Print & Marketing Services is nearby, providing printing and marketing solutions.
What categories does Raymour & Flanigan Furniture and Mattress Store fall under?
It is categorized as a Furniture Store and Mattress Store, specializing in home furnishings and sleep products.