Business Details
About
Furniture StoreMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 177 Middlesex Avenue in Somerville, MA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Location
Raymour & Flanigan Furniture and Mattress Store
177 Middlesex Avenue, Somerville, MA
02145, United States
Hours
Reviews
4.8
804 reviews
5 stars
741
4 stars
21
3 stars9
2 stars11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Delivery Issues
Several reviews highlighted significant problems with delivery scheduling and execution, including multiple cancellations and delays.
Product Quality
Customers expressed satisfaction with the quality and selection of furniture available at the store.
Sales Experience
Positive feedback was given regarding the non-pushy sales approach, with many customers appreciating the patience and support from sales associates.
- HBharish banda6 days ago1.0For all the positive reviews and the polished, high-end shopping experience this store promotes, the post-purchase service and installation were extremely disappointing. TL;DR: Delayed delivery and unsafe installation (see photos). We initially bought a Henrick couch and were happy, which led us to place a large Black Friday order for multiple mattresses and king bed frames, with a clear promise of delivery before Christmas. After repeated follow-ups and multiple store visits, our king bed was delayed by weeks and finally installed this week—poorly and unsafely. Several load-bearing supports under the bed do not touch the floor, and the frame corners don’t align, leaving visible gaps. This looks like careless, amateur assembly and raises serious safety concerns. Despite being told this was a “one-off,” the repeated delays and lack of accountability suggest otherwise. I would recommend looking elsewhere if you have other options.
- AKAnya KamberJan 3, 20261.0After three separate times of scheduling our chair to be delivered, each time Raymour and Flanigan in Somerville has failed to deliver our chair. Also, each time they never called us to let us know. We are on our fourth attempt and many weeks later. I would not trust this company to deliver or hold your furniture for you.
- WBWahhaj BegDec 29, 20251.0One of the worst experiences ordering furniture we had. We ordered a custom sectional over 5 months ago and only received 3 out of 4 pieces. The store admitted they lost (or never ordered) the fourth piece and offered no support when we asked about its status. We reordered the missing piece, waited another 2-3 months, and called when we had not heard about its status. They promised delivery within the following few days and ended up rescheduling THREE times, letting us know the night before the expected delivery that the piece never made it onto the truck. After a conversation with store management, we only received a refund of the delivery charge and $100 off the price we paid for the missing piece. It's clear they care more about their bottom line than their customers.
- KSKatelyn SandonDec 29, 20251.0Do not order from them! I made an online order and they’ve scheduled deliveries multiple times only to cancel same day. It has been impossible to get a hold of anyone unless you directly call the store nearest you. Worst service I have ever seen! I will not be ordering from them again!
- SBSrinivasa BalemarthyDec 22, 20255.0Real Great guys, Chaz and Pedro the Manager are real amazing. They helped us a lot in making the correct selection. The customer support is simply awesome. I would recommend them to all my friends.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What type of products does Raymour & Flanigan Furniture and Mattress Store offer?
The store offers over 5,000 high-quality furniture and mattress items to furnish and style every space in your home.
Where is Raymour & Flanigan Furniture and Mattress Store located?
It is located at 177 Middlesex Avenue, Somerville, MA 02145, United States.
What are the store hours of Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I shop for furniture and mattresses online at Raymour & Flanigan?
Yes, you can shop both in-store and online to browse the wide selection offered by Raymour & Flanigan.
How quickly can I expect delivery after purchasing?
Items are delivered in 3 days or less, ensuring a quick and convenient experience.
Is there a showroom I can visit for Raymour & Flanigan Furniture and Mattress Store?
Yes, the showroom is located at 177 Middlesex Avenue in Somerville, MA where you can browse their selection in person.
Which nearby places could I visit before or after shopping at Raymour & Flanigan?
You might want to visit Assembly Square Marketplace for additional shopping, Burger Dive for a delicious meal, or Starbucks for coffee nearby.
Are there any nearby financial services to help with payment or banking near Raymour & Flanigan?
Yes, Chase bank is close by offering ATM and financial services to assist with your banking needs.
Where can I get printing or marketing services near Raymour & Flanigan?
Staples Print & Marketing Services is nearby, providing printing and marketing solutions.
What categories does Raymour & Flanigan Furniture and Mattress Store fall under?
It is categorized as a Furniture Store and Mattress Store, specializing in home furnishings and sleep products.