Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 14 McGrath Hwy in Somerville, MA today! Our large selection of storage units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
503 reviews
5 stars
466
4 stars
21
3 stars6
2 stars5
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Mikey, Cherie, and Aurora.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive overall experience.
Pricing Issues
Several reviews highlighted concerns about frequent price increases and dissatisfaction with the pricing model, particularly for month-to-month contracts.
Mixed Experiences
While many customers had positive experiences, some expressed disappointment with management's response to issues and the overall corporate structure affecting service.
- JMJonathan MooreDec 29, 20255.0The staff is friendly, service is great and it’s clean I have no complaints
- CRCarolina RestrepoDec 15, 20251.0I am extremely disappointed with this storage facility and no longer feel safe using it. There are homeless individuals sleeping inside the property, and despite multiple concerns, management has done nothing to address the situation. This review applies to the storage facility located at 51 McGrath Hwy, Somerville, MA 02143.
- DBDaryl BullisDec 9, 20255.0Great service. I had questions about my rental space and billing and the manager on site explained things clearly and worked with me to ensure I had the right information. Highly recommended!
- PMPat MaundNov 30, 20255.0The facility was clean and service good. Joshua Batres was of partiular help.
- CDChrista Van DortNov 24, 20255.0They were very helpful moving to a new smaller unit when my rate increased. The storage is in the basement with pipes running overhead and in the first unit I had, pipes leaked all over my stuff which was not great but the manager noticed it and handled it well. I had things mostly in plastic bins so not much was ruined. Ideally, the storage fee would include dry, temperature controlled conditions but they said it did not cover any damages without adding additional insurance so just be aware.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Somerville, East Cambridge, The Port, Ward Two, Inner Belt, and Prospect Hill.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of McGrath Hwy & Twin City Plaza.
Is Extra Space Storage close to any colleges?
Extra Space Storage is within 2 miles of Harvard University and Massachusetts Institute of Technology.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage Somerville?
Extra Space Storage in Somerville is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including indoor and non-climate controlled units, suitable for household and commercial use.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their facility.
Is Extra Space Storage's facility secure?
Yes, Extra Space Storage provides exceptional security features including video surveillance and electronic gate access for your peace of mind.
How do I determine the right storage unit size I need?
Use Extra Space Storage's helpful Storage Unit Size Guide to estimate how many boxes and items will fit into each unit size.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
It is located at 14 McGrath Hwy, Somerville, MA 02143, near the intersection of McGrath Hwy and Twin City Plaza.
What nearby places can I visit when I come to Extra Space Storage?
Nearby you can visit Twin City Plaza shopping center, Dollar Tree for convenience shopping, and Dunkin' for coffee and snacks before or after your visit.
Is Extra Space Storage accessible via public transportation?
Yes, the nearby Twin City Plaza MBTA bus station offers convenient public transit access to Extra Space Storage.
Are there other services near Extra Space Storage that might be helpful?
Yes, nearby services include medical centers like DOT CM Express, fitness centers such as Ever Fitness, and various beauty salons like Supercuts and The Threading Studio.