Extra Space Storage

4.9
907 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 53 Clinton St in Shrewsbury, MA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
53 Clinton St, Shrewsbury, MA
01545, United States

Hours

Reviews

4.9
907 reviews
5 stars
845
4 stars
32
3 stars
11
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Miriam and other staff members received high praise for their helpfulness, professionalism, and friendly demeanor.

Security Concerns

Multiple reviews highlighted serious security issues, including thefts and inadequate surveillance measures at the facility.

Cleanliness and Accessibility

Customers noted that the storage units and facility were clean, well-kept, and easily accessible.

Price Increases

Several customers expressed dissatisfaction with frequent and significant price hikes without improvements in service or security.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding management's response to security issues and customer concerns.
  • AO
    Angel Ortiz
    1 day ago
    5.0
    Miriam made my experience amazing was very helpful. Thank you for all the help
  • RJ
    Rachael St. Jean
    2 days ago
    5.0
    Miriam is so nice and extremely helpful.
  • KR
    Keishla Rivera
    3 days ago
    5.0
    I love the service
  • LA
    Linda Ayala
    Nov 13, 2025
    5.0
    Miriam its Excellent person, very efficient and helped us with what we needed.
  • VV
    Vivian V
    Nov 13, 2025
    5.0
    I had an excellent experience with the storage facility thanks to Miriam Justiniano, the manager. They were organized, responsive, and made the entire process smooth from start to finish. Every question I had was answered clearly, and the facility was always clean and secure. Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.