Brand Certified
Lowe's Home Improvement
3.8(1968 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
1500 Broadway, Saugus, MA
01906, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(781) 417-1027
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/MA-Saugus/2372
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Saugus, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.8
1,968 reviews
5 stars
937
4 stars
424
3 stars
165
2 stars
78
1 star
364
- EMEd Murphy1 day ago5.0Did an online purchase. Worked perfectly. As soon as I walked in was asked if I had a pickup. Was out in less than a minute.
- DDDom3 days ago1.0Placed an online order for some items that were on sale. Was notified that they were ready for pickup. Just before I was heading over to pick them up, received an email that the order was canceled. When I contacted them I was told they have some at a nearby store but the price had more than doubled!!!!! Will be sending all my business to Home Depot in the future.
- MHMichael HuangApr 3, 20261.0Horrible experience, refuse to price match, never go back again. I have been buying from Lowe’s since 2011. Did 4 renovations and all the tools and parts all from Lowe’s. But today I was trying to do price match on a circulator pump. Home Depot was $50 cheaper, but I have Lowe’s credit card. So I figure if they do price match I would just buy it from Lowe’s. But Andrew, one of the managers refused to match it. First he told me the model number was off by a digit. But it’s literally the same pump. And then I showed them even lower price on Amazon. But he claimed it wasn’t sold by Amazon. I told him but it is shipped by Amazon. He said that doesn’t count. Then I found one at Walmart.com and he then told me they don’t have it in stock. He definitely knows the game, trained not to honor any price match. I asked to speak to upper manager, lady Linda came in and said no, another manager Ben came over didn’t even look. He just said no before checking anything. Very bad attitude. As I was leaving, as soon as I turned my face. He laughed at me. I turned back and said that’s not nice. He didn’t even have the balls to admit that he laughed. Bad culture, Stay away from them.
- MJMaria JuarezMar 28, 20261.0La tienda es buena pero tienen mal servio en los delevery justamente hoy tenia q traerme una nevera pero solo asen el intento de llamar luego corta despues yo regrese la llamada no contestan, llaman d la tienda diciendo q no avia nadie en casa y que dejara otra cita para q me la entrguen en verdad q en eso son inrresposables uno por eao les paga el delivere
- RWruth witkesMar 10, 20265.0I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford. Jenn went above and beyond helping me and did it all with a smile. I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator. Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's). Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future. The management I encountered were also very helpful - a perfect complement to an outstanding employee. And, finding out dogs are welcome is an added bonus.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Saugus, MA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Saugus, MA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if the status changes.
What payment methods does Lowe's in Saugus accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For returns from Lowes.com, start online through your Order History. For in-store returns, provide proof of purchase at the customer service desk.
What installation services does Lowe's provide?
Lowe's offers installation for appliances, blinds, cabinets, flooring, doors, gutters, HVAC systems, lighting, roofing, windows, and more.
Are there nearby coffee shops I can visit before or after shopping at Lowe's?
Yes, Starbucks and Nouria, which also serves coffee, are nearby. You might enjoy a coffee break before or after your shopping trip.
What nearby accommodations are available if I need a place to stay near Lowe's in Saugus?
Nearby hotels include the Colonial Traveler Inn, Fairfield Inn & Suites Boston North, and Quality Inn Boston-Revere, which are convenient if you need accommodation after visiting Lowe's.
Are there any nearby pet services close to Lowe's in Saugus?
GoodFellas Doggy Daycare offers pet sitting, grooming, and other pet services near Lowe's, which could be helpful if you need care for your pet while shopping.
Brand Certified Facts from Lowe's Home Improvement
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