Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
678 reviews
5 stars
563
4 stars
46
3 stars
15
2 stars10
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales staff were frequently described as helpful, knowledgeable, and friendly, contributing to a positive shopping experience.
Product Quality
Customers expressed satisfaction with the quality and comfort of the furniture, often highlighting the durability and craftsmanship.
Delivery Issues
Some customers reported delays and issues with delivery, indicating a need for improvement in this area.
Store Environment
The store was noted for being clean, organized, and inviting, enhancing the overall shopping experience.
Sales Experience
Many reviews praised the no-pressure sales approach, allowing customers to explore options comfortably.
- SRSusan Rummel3 days ago5.0Sales rep Don, Saugus.MA store, was incredibly thorough and patient. He spent a considerable amount of time with me and was able to address my particular needs based on my height and arthritis. I purchased a recliner and love seat. Very happy!
- YRYvonne Rodenhiser6 days ago5.0I absolutely love my leather, rocker recliner from La-Z-Boy. It arrived ahead of schedule fortunately before Thanksgiving so I could enjoy it for the holidays. It is sooo comfortable and easy to operate.. I would certainly recommend it to anyone looking for quality and comfort.
- KSKym SullivanJan 5, 20265.0I have received nothing but top notch, white glove service from Don and the whole team at La-Z-Boy! My whole family is excited for the arrival of our new couch and will enjoy many years of comfort and joy ahead of us. 🌟
- DMDonna McLaughlinJan 4, 20265.0Don is the best. Very friendly and so much to choose from. Excellent quality 👌
- TNTim NoonanDec 20, 20252.0Kevin is a very good salesman. I purchased two loungers and one of them is damaged. My only issue is that it is taking so long to replace the lounger. Kevin has done all that he can do so, we will see what happens next. Hopefully it will be soon.
Frequently Asked Questions About La-Z-Boy Saugus
What types of furniture does La-Z-Boy Saugus offer?
La-Z-Boy Saugus offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to match your unique home style.
Where is La-Z-Boy Saugus located?
La-Z-Boy Saugus is located at 358 Broadway, Saugus, MA 01906, USA.
What are the operating hours for La-Z-Boy Saugus?
Monday to Friday: 10:00 AM to 7:00 PM, Saturday: 10:00 AM to 6:00 PM, Sunday: 11:00 AM to 6:00 PM. Holiday hours vary.
Does La-Z-Boy Saugus provide delivery services?
Yes, La-Z-Boy Saugus offers delivery services for their furniture products.
What payment methods are accepted at La-Z-Boy Saugus?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Saugus?
No, proof of vaccination is not required to visit La-Z-Boy Saugus.
How can I find La-Z-Boy Saugus online?
You can visit their website at https://www.la-z-boy.com or follow their Facebook page at https://www.facebook.com/LazboyBostonProvidence and Twitter handle @lazboy.
What shopping centers are near La-Z-Boy Saugus that I can visit?
You can visit Shops at Saugus and The Shops At Saugus, both nearby shopping centers with restaurants and retail stores to explore before or after your visit to La-Z-Boy Saugus.
Are there any places to eat near La-Z-Boy Saugus?
Yes, nearby dining options include Tropical Smoothie Cafe, Harrows Chicken Pies, Border Cafe, Wingstop, and Crumbl Cookies for a variety of American, Tex-Mex, smoothie, and dessert options.
What other services can I find close to La-Z-Boy Saugus?
Nearby services include A.J. Nails & Spa for beauty treatments, UNiQ Laser Center for laser hair removal, Massage Envy for massage therapy, and Saugus Animal Hospital for pet care.