Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
661 reviews
5 stars
549
4 stars
44
3 stars
15
2 stars9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and patience of the sales staff, particularly mentioning individuals like Don and Kevin.
Product Quality
Many reviews highlighted the comfort and quality of the furniture, with customers expressing satisfaction with their purchases.
Shopping Experience
The shopping atmosphere was described as welcoming and pressure-free, allowing customers to explore options at their own pace.
Delivery Issues
Some customers reported delays and issues with delivery timelines, leading to frustration regarding communication and service.
Store Environment
The store was noted for being clean and inviting, with a good selection of furniture options available.
- TCTeah Campbell6 days ago5.0Tony was such a huge help. We were in & out with exactly what we were looking for. He was very knowledgeable & made us feel like family. Definitely sending everyone I know.
- RZRobert Z Sanzone (Zach)Nov 16, 20255.0What a great store to shop at! Absolutely no hassles, straight forward information, great furniture, and flawless delivery!
- GPGayle PirainoNov 13, 20255.0I’ve been so impressed with the team at La-Z-Boy Saugus, MA, especially Don, the manager, who has been incredibly helpful from start to finish. The level of service and attention to detail has been outstanding. I’m thrilled with the quality, selection, and ultimately finding several pieces that fits my space perfectly. When my furniture was delivered, I realized I needed a battery pack—and someone from the store personally drove it out that same morning. That kind of service is rare these days, and I really appreciate it. Thank you to Don and the entire team for making sure everything turned out just right and I’m excited about next steps!!!
- GFGrace FuNov 12, 20255.0I saw this store next to Trader Joe’s and I just walked in and see. A very clean store and everything is well organized! I met a gentleman who worked there, he is very friendly and told me everything is 30% off. I tried a few sofa, very comfortable!
- MCMary CascioNov 11, 20255.0Pras gave great service for my order. He was able to look up the details for my order. Very professional, pleasant and timely ! Overall excellent experience. I hope I feel the same with the delivery of my order.
Frequently Asked Questions About La-Z-Boy Saugus
What types of furniture does La-Z-Boy Saugus offer?
La-Z-Boy Saugus offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to match your unique home style.
Where is La-Z-Boy Saugus located?
La-Z-Boy Saugus is located at 358 Broadway, Saugus, MA 01906, USA.
What are the operating hours for La-Z-Boy Saugus?
Monday to Friday: 10:00 AM to 7:00 PM, Saturday: 10:00 AM to 6:00 PM, Sunday: 11:00 AM to 6:00 PM. Holiday hours vary.
Does La-Z-Boy Saugus provide delivery services?
Yes, La-Z-Boy Saugus offers delivery services for their furniture products.
What payment methods are accepted at La-Z-Boy Saugus?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Saugus?
No, proof of vaccination is not required to visit La-Z-Boy Saugus.
How can I find La-Z-Boy Saugus online?
You can visit their website at https://www.la-z-boy.com or follow their Facebook page at https://www.facebook.com/LazboyBostonProvidence and Twitter handle @lazboy.
What shopping centers are near La-Z-Boy Saugus that I can visit?
You can visit Shops at Saugus and The Shops At Saugus, both nearby shopping centers with restaurants and retail stores to explore before or after your visit to La-Z-Boy Saugus.
Are there any places to eat near La-Z-Boy Saugus?
Yes, nearby dining options include Tropical Smoothie Cafe, Harrows Chicken Pies, Border Cafe, Wingstop, and Crumbl Cookies for a variety of American, Tex-Mex, smoothie, and dessert options.
What other services can I find close to La-Z-Boy Saugus?
Nearby services include A.J. Nails & Spa for beauty treatments, UNiQ Laser Center for laser hair removal, Massage Envy for massage therapy, and Saugus Animal Hospital for pet care.