Extra Space Storage

4.9
317 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 222 Central St in Saugus, MA today! Our large selection of storage units, drive up access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, commercial tenants, office space available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
222 Central St, Saugus, MA
01906, United States

Hours

Reviews

4.9
317 reviews
5 stars
301
4 stars
4
3 stars
5
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sonia and Cherie received numerous praises for their exceptional customer service, being described as helpful, friendly, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Management

Sonia's management skills are highlighted, with customers appreciating her professionalism and ability to address issues promptly.

Pricing Concerns

Some customers expressed concerns about price increases over time, indicating a need for transparency in pricing.

Overall Experience

Many customers reported a positive overall experience, recommending the facility for its service and atmosphere.
  • NG
    Norma Giraldi
    2 days ago
    5.0
    Cherie Marsden at Extra Space Storage in Saugus, MA, was extremely helpful, as we needed to find a space in a hurry. Extremely accommodating. Place is immaculate.!
  • PR
    Paul Rice
    2 days ago
    5.0
    Nice and clean, and Cherie was very helpful. Thank you
  • TM
    Thomas Macrobbie
    6 days ago
    5.0
    Had zero problems with company and location. Would use again
  • BC
    Benjamin Cote
    Oct 30, 2025
    5.0
    Great location and amazing service. The manager, Cherie, happily showed me several spaces today and it was a great experience. She answered all of my questions and has helped me choose the one that fits our needs best. Thank you!
  • NN
    NC
    Oct 20, 2025
    3.0
    Had a unit for 4 years here and by the end of the term it had quadrupled in price (and quickly too). The unit was dirty and I saw bugs there regularly. My couch was damaged. The only reason I give 3 stars instead of 1 is because moving out was very easy, the portal was easy to use, and the manager was very helpful. I’m not sure if it went through different owners since I started my rental in 2021, but the first three years were horrible in terms of cleanliness and lack of communication. It got better at the end. If I choose to rent again I would choose a different location. This one is very old.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.