Store your belongings at Extra Space Storage on 640 Broadway in Saugus, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Stephen and Scott, received high praise for their helpfulness, friendliness, and professionalism, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and easy rental process, with many noting that staff were efficient in assisting with their needs.
Pricing
While initial pricing was seen as reasonable, some customers expressed concerns about significant price increases after the introductory period.
CD
Christopher Dezotell
6 days ago
5.0
I recently had the pleasure of working with Stephen at Extra Space Storage in Saugus, MA, and I cannot recommend him highly enough! From the moment I walked in, Stephen was welcoming and attentive, making the entire process of securing a monthly storage unit seamless and stress-free.
His knowledge of the facility and the different unit sizes available was impressive. He took the time to understand my needs and helped me choose the perfect unit that fit both my budget and storage requirements. Stephen's friendly demeanor and professionalism made me feel valued as a customer.
Additionally, he walked me through the rental process and explained all the terms clearly, ensuring that I fully understood everything before signing. The facility itself was clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands.
Overall, my experience with Stephen at Extra Space Storage was outstanding. If you’re in need of storage solutions, I highly recommend stopping by to see him. His dedication to customer service truly sets him apart!
Mary & Chris (Saugus, MA)
CD
Caglayan Dicle
Dec 31, 2025
5.0
The store manager Stephen and his assistant Mathew are awesome. I’ve been working with them for over a year, and they’ve made my workflow extremely smooth—especially when I’m out of town. I just rented an additional unit, and the experience was seamless. They’re exactly the kind of people you want to hire and work with. Great job, guys.
RN
Ridita Nahar
Dec 30, 2025
5.0
extremely helpful and cooperative staff!
TI
Tasin Irock
Dec 30, 2025
5.0
The guy at the front desk was amazing.
DC
Debbie Comeau
Dec 16, 2025
5.0
Steven was very helpful and informative!!! He was very clear explaining all of the charges for my rental!! Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to The Home Depot and just north of Walmart on Broadway.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of seperation from the outdoor elements.
What are the access hours for Extra Space Storage in Saugus, MA?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of units including climate-controlled, non-climate-controlled, drive-up access, indoor units, and vehicle storage options.
Does Extra Space Storage have any special security features?
Yes, the facility features electronic gate access, video surveillance, and has a manager living on site to ensure exceptional security.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies like boxes online and at their local facility.
What payment options does Extra Space Storage accept?
They accept AMERICAN EXPRESS, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Are there drive-up storage units available at this location?
Yes, drive-up storage units are available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
What nearby places can help me easily find Extra Space Storage on 640 Broadway?
Extra Space Storage is located next to The Home Depot and just north of Walmart on Broadway, making it easy to spot when you visit the area.
Are there dining options close to Extra Space Storage?
Yes, nearby dining options include Five Guys, Raising Cane's Chicken Fingers, Wendy's, and Friendly's, great for grabbing a meal before or after your storage visit.
What retail stores are near Extra Space Storage for home or moving needs?
Close stores include Ethan Allen for furniture and home decor, Harbor Freight and Home Depot for hardware and building supplies, and Petco for pet needs.
Can nearby services assist me with moving or vehicle needs when using Extra Space Storage?
Yes, nearby services like Penske Truck Rental, Tool & Truck Rental at The Home Depot, and Sullivan Tire & Auto Service can help with moving vehicles and vehicle maintenance.