Store your belongings at Extra Space Storage on 640 Broadway in Saugus, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Stephen and other staff members received high praise for their helpfulness, friendliness, and professionalism, making the rental process easy and stress-free.
Cleanliness
The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and efficient service during the rental process, with staff providing clear explanations and assistance.
Pricing Concerns
Some customers expressed dissatisfaction with price increases after initial rental periods, although some issues were resolved positively.
DP
David Pringle
Feb 14, 2026
5.0
Great place
LP
Lorena Pacheco
Feb 5, 2026
5.0
Great service and attention! Management is friendly and want you to be happy with your unit.
CW
Calista Woodbridge
Jan 31, 2026
5.0
Stephen was so helpful and made everything so easy! The facility is clean and well laid out. Great experience.
OO
Ollie
Jan 23, 2026
5.0
Steven, was very polite and communicated with me clearly every step of the way. He went above and beyond the whole way through. I would do it again, but only with Steven. Made it very easy for me.
Thank you Steven.
CD
Christopher Dezotell
Jan 6, 2026
5.0
I recently had the pleasure of working with Stephen at Extra Space Storage in Saugus, MA, and I cannot recommend him highly enough! From the moment I walked in, Stephen was welcoming and attentive, making the entire process of securing a monthly storage unit seamless and stress-free.
His knowledge of the facility and the different unit sizes available was impressive. He took the time to understand my needs and helped me choose the perfect unit that fit both my budget and storage requirements. Stephen's friendly demeanor and professionalism made me feel valued as a customer.
Additionally, he walked me through the rental process and explained all the terms clearly, ensuring that I fully understood everything before signing. The facility itself was clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands.
Overall, my experience with Stephen at Extra Space Storage was outstanding. If you’re in need of storage solutions, I highly recommend stopping by to see him. His dedication to customer service truly sets him apart!
Mary & Chris (Saugus, MA)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to The Home Depot and just north of Walmart on Broadway.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of seperation from the outdoor elements.
Brand Certified Facts from Extra Space Storage
Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: