Extra Space Storage

5.0
694 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 167 Elm St in Salisbury, MA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
167 Elm St, Salisbury, MA
01952, United States

Hours

Reviews

5.0
694 reviews
5 stars
677
4 stars
12
3 stars
3
2 stars
2
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Angela, for being friendly, helpful, and professional.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Convenience

Many reviews highlight the ease of access to storage units and the convenience of the mobile app for managing accounts.

Pricing

While most customers are satisfied with the service, some expressed concerns about rising prices and suggested more competitive rates.

Overall Experience

The majority of customers reported a great overall experience, recommending the facility for its excellent service and supportive staff.
  • JM
    Janeth McLaughlin
    Nov 4, 2025
    5.0
    Angela was courteous and friendly. She took time to listen to our concerns and answered our questions. She was knowledgeable and accommodating to our businesses specific needs. We are pleased to be doing business with Extra Self Storage. Thank you Angela for all your help.
  • CM
    Cyndi Miller
    Nov 1, 2025
    5.0
    Staff was friendly and explained in detail what was needed to set up an account. Great facility. Easy in & out! I would recommend to anyone looking for short term or long term storage.
  • SS
    S. stephen
    Oct 27, 2025
    5.0
    Extra Storage in Salisbury is great, Patricia and Anna were friendly, helpful and were able to listen to my needs for storage and provided me with a great option. I also love that they are tech savvy, and that if you download the app, you can open the gate with Siri… So convenient! The ladies here are top-notch!!
  • BF
    Brad Fournier
    Oct 25, 2025
    5.0
    Was at the Elm st Salisbury MA location today and was really impressed with the prefionalism of this operation. Patricia was extremely helpful in answering all of our questions and concerns of renting a storage unit. Overall this was a fabulous experience. Brad
  • SM
    Steven Mazzie
    Oct 18, 2025
    5.0
    While in a rush at my storage space, I got a call within a short period of time afree advising me I forgot to properly secure my lock by one of the employees. Appreciate the fact that people are actually doing walk thru’s to notice something like this.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.