Store your belongings at Extra Space Storage on 435 Highland Ave in Salem, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, heated loading bay, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the facility for being very clean and well-maintained.
Customer Service
Many reviews highlighted the helpfulness and friendliness of the staff, particularly Chuck, who received numerous commendations for his exceptional service.
Pricing Concerns
Several customers expressed dissatisfaction with frequent and significant price increases, indicating that the pricing structure may not be sustainable for long-term storage.
Ease of Use
Customers found the rental process to be quick and easy, with many appreciating the convenience of the online setup.
Accessibility
The facility was noted for being easily accessible, with ample carts available for moving items.
AC
April Clay
1 day ago
4.0
Clean and friendly!
EM
Emily McCall
3 days ago
5.0
Chuck, at Extra Space Storage in Salem MA has always been available to answer any and all questions and address any concerns that I have had since the day I moved my stuff in. The facility is clean, well lit, easily accessible. I also love the large elevators for people and cargo. Thank you Extra Space Storage!
JC
Juliana Carvalho
Nov 8, 2025
5.0
Great storage unit. Very clean, safe and nice place. Great location as well
MC
Millicent Cutler
Oct 24, 2025
5.0
Super clean, easy to access, reasonably priced, and great staff. Thanks!!
JJ
Jeanie
Oct 13, 2025
5.0
I just started renting with Extra space in Massachusetts a couple of months ago. It’s been a very good experience and the staff have been very helpful. I would definitely recommend them for your storage needs.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Salem, Swampscott, South Peabody, Lynn, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Highland Ave and Swampscott Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Salem, MA?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, standard units, and vehicle storage options.
How can I determine the right storage unit size for my needs?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how much space you'll need based on boxes and larger items like furniture.
Does Extra Space Storage sell packing and moving supplies onsite?
Yes, they offer various moving and packing supplies available for purchase both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Salem?
It is located near the intersection of Highland Ave and Swampscott Rd at 435 Highland Ave, Salem, MA 01970.
Are there other storage facilities near Extra Space Storage?
Yes, Life Storage is a nearby storage facility, which may provide additional options to compare for your storage needs.
What nearby places can I visit when I come to Extra Space Storage?
You can visit Dunkin' coffee shops nearby for a quick drink or snack before or after your visit to the storage facility.
Is there an auto repair shop close to Extra Space Storage in Salem?
Yes, Highland Ave Auto Body is nearby, so you can conveniently handle vehicle repairs or maintenance along with your storage needs.
Can I combine a visit to Extra Space Storage with shopping or entertainment in the area?
Absolutely, nearby stores like GameStop and Walmart Salem on Highland Ave provide shopping and entertainment options to enjoy before or after your storage visit.