Extra Space Storage

4.8
310 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 435 Highland Ave in Salem, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, heated loading bay, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
435 Highland Ave, Salem, MA
01970, United States

Hours

Reviews

4.8
310 reviews
5 stars
279
4 stars
9
3 stars
10
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Chuck, for being friendly, helpful, and professional.

Cleanliness

The facility is frequently described as very clean, well-maintained, and organized.

Pricing Issues

Several reviews noted significant price increases shortly after renting, leading to dissatisfaction among long-term customers.

Convenience

Many customers appreciated the easy access and convenient location of the storage facility.
  • AS
    Alycia Steele
    Jan 5, 2026
    5.0
    Great customer support, clean and climate controlled units. No issues!
  • AT
    Anthony Tamborini
    Dec 23, 2025
    5.0
    Excellent service - quick response
  • CC
    Cientanni Construction
    Dec 19, 2025
    5.0
    Great storage facility. I switched from one up the road and the service here was much more friendly and reliable.
  • AD
    Amy DesChenes
    Dec 18, 2025
    5.0
    With the exception of some people leaving the door open sometimes I find extra space storage to be perfect for my needs. I actually just took everything out of the second storage space that I had for over 20 years and moved it to my ExtraSpace storage space. The manager there is really nice. Knows my name and keeps it very clean. I would not trust my business assets anywhere else. And the location is really convenient!
  • TT
    Tina
    Dec 18, 2025
    3.0
    Employees are great unit and building and price were awful

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.