Extra Space Storage

4.9
873 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 95 Old Colony Ave in Quincy, MA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, kiosk, military discount, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
95 Old Colony Ave, Quincy, MA
02170, United States

Hours

Reviews

4.9
873 reviews
5 stars
823
4 stars
23
3 stars
5
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Chantal and Zachary, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases after initial sign-up, indicating a need for better communication regarding rates.

Ease of Process

Customers frequently mentioned the smooth and quick process for renting storage units, highlighting the efficiency of the application and check-in procedures.

Location

The facility's convenient location was appreciated by many customers, making it easy to access their storage units.
  • KY
    Kevin Yakimowsky
    2 days ago
    5.0
    Online purchase was very easy. Zach at the facility was great and made the move in experience a breeze.
  • JW
    Jennifer Wilson
    4 days ago
    5.0
    I reserved my unit (got to choose the exact one) online and a few hours later the manager (Zack) called me to welcome me and explain how to access my unit, etc. I had a few more questions as well and he answered them so readily and with a such a pleasant demeanor. I have used other storage facilities at different times and they always seemed irritated, but I definitely picked the right one. Great customer service so far. Thank you!
  • ER
    Eric R
    Nov 11, 2025
    2.0
    Facility is fine but the business practice is shady. My unit was listed at $87 and three months later they are increasing the price to $163.
  • ED
    Elvira Daniels
    Nov 10, 2025
    4.0
    Great customer service. Knowledgeable and friendly. Thanks Zach
  • CW
    Chad Weaver
    Oct 26, 2025
    1.0
    Very good customer service and overall experience up until now… as I sadly I find it to be dirty marketing when you list a price on the website and then less than 2 months later increase the rent from $75 to $145. Shame on them.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.