Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 665 Merrill Rd in Pittsfield, MA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Location
Raymour & Flanigan Furniture and Mattress Store
665 Merrill Rd, Pittsfield, MA
01201, United States
Hours
Reviews
4.9
228 reviews
5 stars
218
4 stars
8
3 stars0
2 stars2
1 star0
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Customers consistently praised the sales staff for being knowledgeable, friendly, and not pushy, enhancing the overall shopping experience.
Delivery Issues
Several customers expressed dissatisfaction with high delivery charges and issues related to the delivery process, indicating a need for improvement in this area.
Store Experience
The store layout and selection received positive feedback, with many customers appreciating the clean environment and variety of options available.
Customer Service
Overall customer service was highlighted as a strong point, with many reviews noting helpfulness and professionalism from staff.
Purchase Process
While in-store experiences were generally positive, some customers reported frustrations with the online order placement process, indicating areas for improvement.
- MCMargaret de CubasOct 6, 20255.0Very nice layout. Our salesman Ray was very knowledgeable and professional
- KMKen MurrayOct 1, 20255.0We were short on time and options, but Tom Saunders made it all work. Long drive to get there, but well worth it. Hope to visit more. First class operation.
- BLBonita LovisonSep 26, 20255.0It was a pleasant experience but not too happy about delivery charges of $200! Hmm
- NNno nameSep 22, 20252.0Tom was very helpful and friendly. However, yesterday around 2pm I went to the front desk and spoke to the woman for assistance. I said, "How are you." And she responded by giving me a dirty look and saying "How can I help you" in the rudest tone. She called Tom over and as I turned to walk over to him she muttered something under her breath. I think her name is Andrea, but not sure. As someone who dropped over $10,000 here I expect better service.
- HMHoward MarshallSep 10, 20255.0Pleasant experience until we got home and read our receipt. $235 for delivery of a sofa seems like way too much. We live fifteen minutes from the store. I don’t think we ever paid for delivery anywhere else before.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What are the regular store hours for Raymour & Flanigan Furniture and Mattress Store in Pittsfield, MA?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 665 Merrill Rd, Pittsfield, MA 01201, United States.
How can I contact Raymour & Flanigan Furniture and Mattress Store for inquiries?
You can contact the store by phone at +1 413-629-1515.
What types of products does Raymour & Flanigan Furniture and Mattress Store offer?
The store offers a wide selection of high-quality home furniture and mattresses with over 5,000 items in stock.
Is it possible to shop online and have products delivered from Raymour & Flanigan in Pittsfield?
Yes, you can shop online via their website, and products are delivered in 3 days or less under normal conditions.
Are there any special hours or events at Raymour & Flanigan in Pittsfield?
Yes, the store has extended hours during the Tax Free weekend event.
What nearby dining options are available around Raymour & Flanigan in Pittsfield?
Nearby restaurants include Panera Bread for café and bakery items, Papa Gino's for pizza, Misty Moonlight Diner for American cuisine, and 99 Restaurants offering a casual bar and pub experience.
Are there any fitness or recreational facilities close to Raymour & Flanigan Pittsfield?
Yes, Retro Fitness gym is nearby for workout needs, and Ready Set Play park offers playground and entertainment options for families.
What retail stores are located near Raymour & Flanigan Furniture and Mattress Store?
Nearby retail stores include Bed Bath & Beyond for household goods, DICK'S Sporting Goods for outdoor and sporting gear, and Tractor Supply Co. for hardware and pet supplies.
Where can I find automotive services or parts near Raymour & Flanigan in Pittsfield?
Nearby automotive services and parts stores include Volkswagen of Pittsfield, Audi Pittsfield Parts Center, Advance Auto Parts, Berkshire BMW Service Center, and related dealerships and service centers.