Business Details
About
Tree Removal Service
Kelley Brothers Tree Service provides tree removal, stump grinding, lot clearing, and firewood sales to the Pittsfield, MA area.
Location
Hours
Reviews
4.7
64 reviews
5 stars
57
4 stars
2
3 stars0
2 stars
1
1 star
4
- AWAlice WhiteSep 10, 20255.06 trees These men were amazing, great job, great cleanup. Would recommend highly
- DMDevin McLaughlinAug 22, 20255.0The guys were professional, courteous, and fast. All mess was cleaned up and grass affected by the machinery was reseeded. Good experience.
- MMMark MellingerAug 5, 20255.0I'm a local artist. Kelley took time in their busy day to cut a slice of one of their felled trees for a sculpture I'm doing. Thanks guysđź‘Ť
- TLTracey lussierJul 19, 20245.0Noah & Jonah are the best! We’ve had them do all types of tree work and would highly recommend their company. They show up when they say, do the job above and beyond expectations and are just great people. They deserve a five star rating. Support this local business you won’t be disappointed .
- EBEleanore BercuryDec 16, 20234.0Great job done with removal of 4 huge trees... guys were wonderful,but now I 've had these 20 ft. trunks in my yard for the last week and 1/2....they need to be Gone!!
Frequently Asked Questions About Kelley Brothers Tree Service
Can I pay by credit card over the phone?
Kelley Brothers Tree Service only accepts cash or checks, as stated at the bottom of our estimates and invoices. Being a small business in the Berkshires, we do not accept credit cards to prevent passing on additional fees to our customers.
I want to add more work to the job I already accepted. Can you come back and give me another estimate?
If homeowners wish to add additional work or would like a new estimate, we discuss it when the crew is on-site. This practice helps reduce costs since we charge extra for multiple site visits or estimates. It's best to inform us of any extra work beforehand so that it can be noted on your work order.
I'd like to proceed with the work. Can you just schedule me?
All work will be added to our schedule, and you will receive a confirmation via email once we get your 20% non-refundable deposit.
How will I know when my work will be finished?
Once we provide an estimated completion timeframe, homeowners will be notified the day before their project is completed. Being present on-site is not necessary unless specifically requested by one of the owners of Kelley Brothers Tree Service.
When do I pay my balance?
The balance for any completed tree work is due upon receipt of your invoice(s). We greatly appreciate your prompt payment. Please review our terms and conditions regarding any late payments.
My trees were removed and I’ve been invoiced, but why haven’t the stumps been taken care of?
Costs related to stump work will be invoiced separately and are deferred until the stump crew completes the work, usually within two weeks after your tree work is finished or as seasonally appropriate. The remaining balance for stump work will be paid directly to the stump crew upon completion.
The crew has left. Why are there still piles of logs on my property?
Any leftover logs will be picked up by our log truck, typically within two weeks after your tree work is finished.
Why can’t you just fit me into your schedule and come sooner?
We value every one of our customers. As a small business, we often have a full schedule throughout the year, and while we would love to start your project immediately, all work is organized based on the order that deposits are received. Additionally, all jobs depend on weather conditions and equipment availability. Emergency tree situations are prioritized and scheduled at the discretion of the owners.
Do you operate year-round?
Yes, we do, although we may cancel workdays due to severe weather conditions.
What forms of payment does Kelley Brothers Tree Service accept?
Kelley Brothers Tree Service accepts only cash or checks to avoid additional fees for customers, and they do not accept credit cards.
Can I get an additional estimate if I want to add more work to my accepted job?
Yes, additional work can be discussed and estimated when the crew is on-site to reduce costs from multiple visits. It's best to notify them of extra work beforehand.
How do I schedule work with Kelley Brothers Tree Service?
Work is scheduled after receiving a 20% non-refundable deposit and you will receive a confirmation via email.
How will I be notified about the completion date of my tree service?
An estimated completion timeframe is provided and you will be notified the day before your project is finished. Presence on-site is not required unless requested.
When is the payment balance due for completed work?
The balance is due upon receipt of your invoice, and prompt payment is appreciated according to their terms and conditions.
Why are stumps invoiced separately and when are they removed?
Stump work is invoiced separately and usually completed within two weeks after tree work is done or seasonally appropriate; payment for stump removal is made directly to the stump crew upon completion.
Why does the crew leave logs on my property after finishing tree work?
Leftover logs are picked up by their log truck typically within two weeks after work completion.
Can Kelley Brothers Tree Service start my project immediately?
They schedule jobs in the order deposits are received and prioritize emergency work; availability depends on weather and equipment.
Are Kelley Brothers Tree Service operating year-round?
Yes, they operate year-round but may cancel workdays due to severe weather conditions.
What nearby places can I visit around Kelley Brothers Tree Service in Pittsfield, MA?
Nearby you can visit the 50 Yard Line Pub for a meal or drinks, the Berkshire Carousel for shopping and events, and stop at the FedEx Ship Center or Drop Box for shipping services.
How can the nearby 50 Yard Line Pub complement my visit to Kelley Brothers Tree Service?
After your tree service appointment, you can enjoy food and drinks at the 50 Yard Line Pub, which is conveniently located nearby in Pittsfield, MA.
Are there any professional services near Kelley Brothers Tree Service that customers might find useful?
Yes, nearby professional services include SK Design Group, Inc. for engineering and land surveying, and Qualprint for printing and advertising needs.