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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(782 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 934 Washington St in Norwood, MA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
934 Washington St, Norwood, MA
02062, United States

Hours

Reviews

4.9
782 reviews
5 stars
736
4 stars
25
3 stars
9
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tim and Ariel received numerous commendations for their helpfulness, professionalism, and friendly demeanor, significantly enhancing the customer experience.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and easy to access, contributing to a positive impression among customers.

Pricing Concerns

Several customers expressed dissatisfaction with significant price increases after initial rentals, indicating a potential issue with pricing transparency.

Mixed Management Feedback

While many praised the staff, some reviews highlighted negative experiences with management, particularly regarding customer service skills.
  • MI
    MIchael Indorato
    Feb 20, 2026
    5.0
    Tim the property manager was fantastic, polite and easy to communicate with. I had a lot of questions for him but he politely answered them all and made me feel really comfortable.
  • HT
    Hans Toussaint
    Feb 12, 2026
    5.0
    Good customer service, patient, took the time to walk me through pricing and different units available for my needs! 10/10
  • RM
    Robert Messineo
    Feb 7, 2026
    5.0
    Tim and the team at Extra Space storage are great! They offered any help we needed to access our unit and getting in was a seamless process! Their facility is also very nice. Overall a great experience!
  • AM
    Alvin Mullin
    Feb 2, 2026
    5.0
    I’ve had a great experience at Extra Space Storage in Norwood thanks to Tim Kelly. Tim is always courteous, professional, and easy to work with. He took the time to clearly explain how everything works, so there were never any surprises. He also clearly takes pride in keeping the facility clean and well maintained. His approachable, friendly attitude really makes a difference, and it’s reassuring to work with someone who genuinely cares about both the facility and the customers.
  • BV
    Brenda Vigue
    Jan 30, 2026
    5.0
    I rented two large units for storage while moving out of my house.Tim was very helpful and responsive to requests for assistance. The units were clean and nicely maintained. Access to the building was easy. An excellent overall experience.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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