Extra Space Storage

4.9
755 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 934 Washington St in Norwood, MA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
934 Washington St, Norwood, MA
02062, United States

Hours

Reviews

4.9
755 reviews
5 stars
711
4 stars
25
3 stars
9
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tim and Ariel received numerous commendations for their friendly, helpful, and professional service, with many customers expressing appreciation for their assistance.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers noted the ease of access to units and the convenience of the facility layout, including features like drive-up access and available moving equipment.

Pricing Concerns

Some customers expressed dissatisfaction with price increases and lack of notification regarding changes, indicating a need for better communication on pricing.

Mixed Management Feedback

While many praised the staff, there were complaints about the management style of some individuals, suggesting inconsistency in service quality.
  • BT
    Bill Taylor
    4 days ago
    5.0
    It was a nice experience for my first time to use a storage center thanks for your help
  • JM
    Joseph Majchrzak
    Nov 14, 2025
    5.0
    Great place and the manager Tim was fantastic. We drove all the way from NH and realized that we had forgotten the key - but Tim immediately came to our assistance and got us in the unit.
  • SH
    Steve Hamwey
    Nov 8, 2025
    5.0
    Tim was super easy to deal with and he called me back when he promised if a bay became available
  • MM
    Maria Makredes
    Nov 5, 2025
    5.0
    Tim is a very good face representing the Norwood Washington Street location. He’s easy to talk to and is excellent at explaining how storing items at Xtra Space works.
  • EN
    Elm Street Norwood
    Oct 27, 2025
    5.0
    I gave an 5 star rating because of the positive experience I had today. Ariel H. was more than helpful to me as I had signed up for an outdoor non climate controlled unit in error. It took no time at all for her to switch the incorrect unit to another unit that is now climate controlled. I cannot thank her enough for the excellent personal service she gave me. I highly recommend doing business with Extra Storage in Norwood, MA as they definitely know how to treat their customers. Thank you, Ariel!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.