Extra Space Storage

4.8
513 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 456 Main St in Northborough, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
456 Main St, Northborough, MA
01532, United States

Hours

Reviews

4.8
513 reviews
5 stars
454
4 stars
34
3 stars
8
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Rachael, received high praise for being friendly, helpful, and accommodating throughout the rental process.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected price increases after a few months, indicating a lack of transparency in pricing.

Accessibility

Customers appreciated the easy access to their units and the availability of helpful resources like dollies and carts.

Overall Experience

Many reviews highlighted a smooth and straightforward rental process, with a strong recommendation for the facility.
  • BW
    Brenda Whitenett
    4 days ago
    4.0
    Larry was very helpful today
  • WW
    William Whitehead
    Nov 16, 2025
    5.0
    *Very* easy & smooth experience. Booked my unit online, selected a move-in date, and everything was ready to go that morning without issue. The guys working there were extremely helpful and friendly—they gave me a quick layout/walkthrough of where everything is and I was in and out in no time. Clean facilities equipped to make moving your items back and forth easy. Cannot recommend enough!
  • AA
    Ashley Attar
    Nov 11, 2025
    5.0
    Bill and Larry have been amazing with handling our move cross country and putting items in storage. All questions were answered. We had all the extra support. My husband and I could not be happier!
  • JR
    Jim Rodriguez
    Oct 25, 2025
    5.0
    I had just come from the location in Waltham where both of the elevators were down so I quickly transitioned to the location in northborough where I was able to get a discounted rate. Larry at the front greeted me helped me out, showed me where my storage was and gave me an amazing customer experience. Please help gio at the Waltham location as he needs it badly.
  • AM
    Audrey Murphy
    Oct 2, 2025
    5.0
    Wonderful experience here! Clean facilities and easy to access after hours. Bill was super friendly and extremely helpful with the logistics of moving!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.