Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in North Waltham?
US Storage Centers is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays. However, customers have gate access from 7:00 AM to 9:00 PM daily.
What items am I prohibited from storing at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables at the facility. Contact them if you have questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, US Storage Centers rents on a month-to-month basis with no long-term obligations.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or mail. Automatic payments are also available, and accepted forms include checks, cash, VISA, and Mastercard.
Is it possible to reserve a storage unit online without paying upfront?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve your unit online today.
Can I visit US Storage Centers for a tour without renting a unit?
Yes, you can stop by during office hours for a complimentary tour from their professional storage team, even if you do not need a storage space immediately.
Do you sell moving supplies and locks on-site?
Yes, US Storage Centers sells boxes, moving supplies, and locks for your convenience. You may also bring your own compatible lock if preferred.
How can the Uganda Boston Community Association nearby help me if I’m new to the area?
The Uganda Boston Community Association is a local community and social service organization nearby, which can provide social support and community connection to newcomers in North Waltham.
What recreational activities can I enjoy near US Storage Centers?
Leary Field, a nearby park and sports stadium, offers outdoor activities that you might enjoy before or after visiting US Storage Centers.
Are there other self-storage facilities near US Storage Centers in North Waltham?
Yes, nearby facilities include Planet Self Storage and Pss Waltham, providing alternative storage options in the same area.