Extra Space Storage

4.9
577 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 140 Main St in North Reading, MA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
140 Main St, North Reading, MA
01864, United States

Hours

Reviews

4.9
577 reviews
5 stars
540
4 stars
16
3 stars
5
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and professionalism of staff, particularly Larry and David, who went above and beyond to assist with their storage needs.

Cleanliness

The facility was frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the simplicity and efficiency of the rental process, making it easy for customers to access their storage units.

Security

Customers appreciated the proactive security measures in place, including staff checking units and ensuring customer safety.

Mixed Experiences

While most feedback was positive, there was a notable complaint regarding pressure to leave reviews, indicating a need for improved customer interaction.
  • PD
    Phaedra Deland
    5 days ago
    5.0
    I had an issue with my storage unit lock I dropped my key in my car in a space I just couldn’t reach it. I contacted the office and David helped me immediately. He cut the lock open and eased my stress. I was very happy with my prompt and courteous response when I called with my dilemma. I have been a customer for a few years and will continue to be. Thank you David 😊
  • RF
    Ricky F
    Jan 2, 2026
    5.0
    Staff was extremely friendly and answered all of my questions. I feel extremely comfortable leaving my belongings in this storage unit with all the security checks that take place here daily.
  • JS
    Joe Simonini
    Dec 27, 2025
    5.0
    Just rented our storage unit today, the manager David was as pleasant and informative as could be. Thanks so much, his expertise was greatly appreciated.
  • SS
    Scott Scaffidi
    Dec 19, 2025
    5.0
    Had great customer service at this location. Sharon took care of all my needs and answered my questions. Will definitely come here for future storage needs.
  • RC
    Rachael C
    Dec 17, 2025
    5.0
    I've been using Extra Space storage and I'm really happy with the customer service I've received. Sharon is always a pleasure to work with and makes me feel at ease throughout the whole process, her facility is clean and feels safe.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.