Lowe's Home Improvement

4.0
1503 reviews

About

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Find everything you need for home upgrades at Lowe’s in North Dartmouth, MA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
55 Faunce Corner Mall Road, North Dartmouth, MA
02747, United States

Hours

Reviews

4.0
1,331 reviews
5 stars
681
4 stars
327
3 stars
128
2 stars
48
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and unresolved issues with orders.

Staff Availability

Customers frequently noted a lack of staff presence on the sales floor, making it difficult to find assistance when needed.

Product Issues

Several customers reported receiving defective products and difficulties with returns or exchanges, leading to frustration.

Checkout Experience

Many reviews mentioned long wait times at checkout and a lack of cashiers, contributing to a negative shopping experience.

Mixed Employee Performance

While some employees received praise for their helpfulness, others were criticized for being rude or unknowledgeable.
  • CC
    Cheryl
    1 day ago
    1.0
    We have had 2 very bad experiences here recently. First,we wanted to buy linoleum flooring. The machine wasn’t working to unroll and the associate stated ‘you can’t buy today’. He didn’t even try to unroll and just measure the linoleum and cut by hand. There were 3 of us and my husband offered to help him. We had been to this store looking at linoleum 3 times prior and were not told machine was broken. A week later we wanted info about toilets-we were told the ONLY person that could help us was on break for an hour!!!really? On a Saturday,no one else was available?? Will not be returning to this store!!
  • RR
    Ronnie Rodrigues
    3 days ago
    5.0
    Great place. Better selection than Home Depot!
  • JS
    JR somethingorother
    Dec 21, 2025
    4.0
    They have everything but people to help you get stuff off high shelves. Went for a toilet that was on sale . None on floor all in steel .. Noone to get it 1 person in hole store . I had to buy a different one . Other then that this store is Great .
  • AA
    Adam Araujo
    Dec 20, 2025
    1.0
    Does not provide bags for customers to bag their purchases..
  • DR
    Dyani Ramos
    Dec 17, 2025
    1.0
    This is the worst customer service. I’ve experienced my entire life. I spent over $2000 purchasing a fence From Lowe’s. I purchased three gates and NONE of the gates came with the pickets for the gates. This was not noticed until it was after the return date because the contractor was unable to install the fence for some time. I went to Lowe’s and spoke to the ‘Pro Desk’ to get assistance. When the kind customer service rep was unable to help me Manager come out to speak with me-Carl Landers. Carl did not apologize for Lowe’s not sending the pickets. He simply implied that that’s never happened as if it were impossible as if I were telling something untrue. He referred me to the manufacturer Told me he was unable to help. I’ve left the manufacturer multiple voicemails explaining the reason I need the gates installed is because last year a puppy of ours ran out into the street and was killed by a car. We just purchased a new puppy and we just want our yard to be safe!! In the voicemails, I have been begging for someone just to contact me about these pickets, even if I have to purchase them separately at this point!!!! I am desperate. No one is calling me back. Lowe’s customer service has been completely useless. Only making me get transferred to a voicemail who does not call back. I have so much regret in my heart that I purchased this fence from them and not from Home Depot, which is the usual home improvement store I usually go to. I simply want the pickets for the fence so I can keep our new dog safe and no one gives a damn to give me a call back. This is truly awful service and I cannot believe that this is a national company. Do not shop at Lowe’s. Do yourself a favor and Go to Home Depot!!!!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.