Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North Dartmouth, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback indicates a significant inconsistency in customer service, with many customers reporting unhelpful or rude staff, while others praised specific employees for their assistance.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or not matching online inventory.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including missed appointments and damaged items upon delivery.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others expressed frustration with long wait times and understaffing.
Employee Knowledge
There were mixed reviews regarding employee knowledge, with some customers finding staff helpful and knowledgeable, while others reported a lack of expertise.
MM
Manfred Marin
Nov 10, 2025
5.0
If you’re delivering here there’s lots of room on the back for overnight parking , pereira woke me up at 6:15 to unload my truck he was fast and very nice guy
CJ
Cynthia Julio
Nov 10, 2025
1.0
Went online to look for a particular item. It said it had six available in the Dartmouth location arrived at Lowe’s. Went inside to buy it walked out of there with nothing did not have what I was looking for even though they posted online that they had it.
CL
Christopher “Chris” Lane
Oct 28, 2025
5.0
One of two stores I gets products I need. If Lowe's does not have what you want Home Depot in most cases will. Each however have some products that the other does not have. I normally go to both stores website to find what I'm in search of and also compare the price of products I want.
AB
Annette Blankenship
Oct 23, 2025
3.0
My husband and I went in and purchased 3 items a new electric range a microwave to match it and a Bosch dishwasher and we had planned on going back for a new updated fridge. James came over from another station and helped us and he was great there were problems with putting all 3 on my husband's Lowe's card ....why Heck if I know so in the end I just put it on my debit card. If James wasn't so helpful and obviously trying we would have walked out. Next we were told the dishwasher and micro were in stock and would be a faster delivery but the electric range was not in stock so it would have to be ordered. So we said ok. We'll the next day a we get a message that the range is coming the next day ....great ...and it did but I'm still waiting for the dishwasher still never got delivered. The website said dishwasher was ready for installer pick up. Then I call and learn the work permit to install but dishwasher has not been picked up. There was a deadline as to how long they had to schedule the install well they passed the dead line. Now today we get a message that says thanks for reschedule so now it says Tuesday .We'll someone is covering their butt because we never got the first scheduled day.
I tried to call lowes to say the missed the deadline which was days ago and guess what? Can't get through to somone in appliances so the phone line goes back and forth back to customer service. Finally I just hang up So to James from another department 5 STARS AND THANK YOU! TO LOWES DELIVERY SERVICE ....NO THANK YOU. ILL GET MY UPDATED REFRIGERATOR SOMEWHERE ELSE!!!!!!
JL
Jume Lopez
Oct 4, 2025
5.0
Perfect, couldn't be better. I found everything I needed in Lowe's. Convenience, freedom to shop around, and ask questions because associates are willing to help anytime. I purchased a couple of zip locks and plywood for my project at home. The store was busy, but associates were all over to help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in North Dartmouth, MA?
You can find a wide range of quality hardware and construction products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in North Dartmouth?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, 8:00 AM to 8:00 PM on Sundays, with specific holiday hours varying.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my online order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers installation services including appliances, flooring, cabinets, doors, lighting, windows, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online orders can be returned via your order history; in-store returns require proof of purchase at the customer service desk.
Are there any nearby restaurants where I can eat before or after visiting Lowe's?
Yes, nearby dining options include IHOP for breakfast and brunch, Pardon My Cheesesteak, and Newport Creamery Ice Cream.
What nearby stores can I visit for additional home or electronic products near Lowe's?
You can visit Best Buy for electronics and appliances, Christmas Tree Shoppes for furniture, and Geek Squad for computer and phone services nearby.
Are there any nearby services that could help with key or locksmith needs near Lowe's?
Yes, Minute Key provides key and locksmith services close to Lowe's Home Improvement in North Dartmouth.