Business Details
About
Chimney SweepMasonry ContractorChimney ContractorBuilding Restoration Service
Billy Sweet Chimney Sweep provides chimney sweep services to the North Andover, MA area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
220 reviews
5 stars
201
4 stars
11
3 stars1
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their thorough explanations and courteous demeanor.
Efficiency
Many reviews noted the efficiency of the service, with technicians arriving on time, completing jobs quickly, and leaving the work area clean.
Customer Service
The business received positive feedback for its excellent customer service, including prompt communication and helpful advice during consultations.
Quality of Work
Customers expressed satisfaction with the quality of work performed, including chimney inspections, cleanings, and repairs, often mentioning fair pricing.
Long-term Relationships
Several customers mentioned being repeat clients for many years, indicating a strong trust and satisfaction with the services provided.
- DFDM Freeman4 days ago5.0Thank you so much to Jay and the team at Billy Sweet Chimney Sweep for their expertise with wood burning fireplace inserts and their full scope installation service that includes: - an in-home visit to measure the fireplace, complete chimney cleaning and inspection (complete repairs if necessary), as well as discuss and assist with selection of a viable insert unit, - procurement and delivery of the unit, - permitting (opening, closing), - installation (by their team, not sub-contractors), and - post sale service. Jay was extremely thorough, very knowledgeable, and very easy to work with. If you are considering a wood burning fireplace unit, or any other chimney/fireplace related project, I would definitely recommend the team at Billy Sweet Chimney Sweep - be sure to ask for Jay! I'll update this again after installation is complete.
- MOMeaghan O’BrienNov 11, 20255.0Jay and Ian were very informative when asked questions about our fireplace, they were thorough in a timely manner doing our chimney sweep and inspection. Great service!
- RLRebecca LeBlancOct 21, 20255.0Always gets the job done - very clean and efficient. Have been using BSCS for over 5 years!
- TOThomas OstbergOct 18, 20255.0As always, a pleasantly quick and complete experience.
- DWDonald WolcottOct 17, 20255.0Very professional and let us know exactly what we needed to do.
Frequently Asked Questions About Billy Sweet Chimney Sweep
Why is chimney sweeping necessary?
Chimney sweeping is crucial for maintaining the safety and efficiency of your fireplace or heating system. Over time, creosote buildup and debris can accumulate in the chimney, increasing the risk of chimney fires and carbon monoxide poisoning.
How often should I have my chimney swept?
The frequency of chimney sweeping depends on usage and the type of fuel burned. Generally, it's recommended to sweep annually for wood-burning fireplaces and stoves and every two years for gas fireplaces. However, it's best to consult with a professional chimney sweep for personalized advice.
How do I know if my chimney needs sweeping?
Signs that your chimney may need sweeping include visible buildup of soot or creosote, a strong odor coming from the fireplace, difficulty starting a fire, or smoke backing up into the room.
Do you inspect chimneys as well?
Yes, many chimney sweeping companies offer chimney inspections along with sweeping services. Inspections can identify any issues such as cracks, leaks, or structural damage that may require repairs.
What qualifications should I look for in a chimney sweep?
Look for a chimney sweep certified by reputable organizations such as the Chimney Safety Institute of America (CSIA) or the National Chimney Sweep Guild (NCSG). Certification ensures that the sweep has undergone rigorous training and follows industry standards.
How can I best maintain my chimney between sweepings?
Regular maintenance, such as using dry, seasoned wood, avoiding burning trash or treated wood, and installing a chimney cap to prevent debris buildup, can help prolong the time between chimney sweepings and ensure optimal chimney performance.
Why is chimney sweeping necessary?
Chimney sweeping is crucial for maintaining the safety and efficiency of your fireplace or heating system by removing creosote buildup and debris that can cause fires or carbon monoxide poisoning.
How often should I have my chimney swept?
It's generally recommended to have chimneys swept annually for wood-burning fireplaces and stoves, and every two years for gas fireplaces, but consulting a professional is best for personalized advice.
How do I know if my chimney needs sweeping?
Signs include visible soot or creosote buildup, strong odors from the fireplace, difficulty starting fires, or smoke backing up into the room.
Does Billy Sweet Chimney Sweep provide chimney inspections?
Yes, the company offers chimney inspections along with sweeping services to identify issues such as cracks, leaks, or structural damage requiring repairs.
What qualifications should a chimney sweep have?
Look for certification from organizations like the Chimney Safety Institute of America (CSIA) or the National Chimney Sweep Guild (NCSG) to ensure proper training and industry standards compliance.
What are the business hours for Billy Sweet Chimney Sweep?
They are open Monday through Friday from 7:00 AM to 5:30 PM and are closed on Saturdays and Sundays. Emergency services are available.
What payment options does Billy Sweet Chimney Sweep accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What nearby dining options are available if I visit Billy Sweet Chimney Sweep?
You can enjoy Asian cuisine at Shunju Chinese and Japanese Cuisine or try pizza at Garlic Breath Pizza, both conveniently close for dining before or after your visit.
Are there any nearby places for relaxation or beauty services near Billy Sweet Chimney Sweep?
Yes, Ivy's Nail and Spa and Rinnovo Salon offer beauty and spa services nearby, making it easy to combine chimney service with personal care.
How can nearby transit or local businesses help me when visiting Billy Sweet Chimney Sweep?
Forest View Realty nearby can assist with real estate services if you're moving into the area, while The UPS Store 0494 provides printing and shipping services, useful for any business or personal needs while visiting.