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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 128 Bridge St in Newton, MA today! Our large selection of storage units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, RV parking, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,175 reviews
5 stars
1,125
4 stars
31
3 stars4
2 stars5
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and accommodating, with many customers highlighting individual employees for their exceptional service.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive overall experience.
Pricing
While many customers find the prices reasonable, some have expressed concerns about significant price increases compared to initial online quotes.
Accessibility
Customers appreciate the ease of access to units and the helpfulness of staff in guiding them through the process, although there are some complaints about parking and elevator issues.
Overall Experience
The majority of reviews reflect a high level of satisfaction with the storage experience, with many customers recommending the facility to others.
- JMJenn MacKinnon1 day ago5.0Jenn Is the true definition of great customer coming into a store that needed lots of love and is is giving it just that the love it deserves it is coming back together after being in bad shape for a while now we welcome Jenn with open arm keep kicking butt Jenn we love it
- CCCharlene Carroll1 day ago5.0Jenn Is a Great new addition to Newton we love her already keep Jenn here please
- SSSatoshiKuN1 day ago5.0Jenn helped me to move in/check in and everything was super smooth and easy. She also went above and beyond to explain the best route and the facilities. Thank you! 10/10.
- TMTeresa Mayors2 days ago5.0Clean area and unit and friendly and knowledgeable staff. Great availability.
- NNNicoleNov 14, 20251.0Now that I have gotten my stuff out I would like to leave a review of how this location was in my experience. I had my unit since 2020 and the prices kept raising but I didn't live in the state so I had no choice but to pay or drive over 1300 miles one way so I paid . I came a year ago to shrink units to keep the price lower bc I wasn't able to grab my things then and so we moved units while in the process of moving we noticed mouse or rat dropping everywhere chewed through boxes etc. we asked about it and were told it is what it is basically and when we went to throw things out bc of lack of pest control and them getting into our things there is no garbage anywhere and they said we couldn't use their dumpster so we then had to take it with so we didn't get a fine from them (almost like penalties for no fault of your own) fast forward to yesterday when I went to collect all of my things and move out due to more rent increases again and bc of what I was told when I came last year when I saw mouse droppings again and leakage, some of our boxes were wet I didn't say anything I figured the insurance I paid for for almost 6 years was just something they made you pay extra for bc we weren't ever able to file a claim but there is a new woman there her name is Jenn B and she let me know that mouse stuff was actually covered and I should have been helped and a claim should have been filed and had I known I would have shown her the stuff in the unit we moved out of this time and filed a claim but bc of what I was previously told I didn't . Jenn had amazing customer service she tried to help in whatever way she could with us moving out and it would have been nice to have someone like that there prior but due to the non stop rate increases and horrible customer service we received for so long it was time to move out . Other people may have better experiences but mine has not been pleasant with dealing with the employees and pests here . Five stars for Jenns customer service, as for this place tho if I didn't even have to give one star to be able to write the review I wouldn't .
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of Newton, we're also easily accessible from Watertown, Waltham, and Belmont.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Boston College, Bentley University, and Harvard University!
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours of Extra Space Storage in Newton, MA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units for temperature-sensitive items.
Are there moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies available for purchase both online and at the facility.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there 24-hour access to storage units at this facility?
The gate hours are from 6:00 AM to 10:00 PM daily, allowing access to your unit within those times.
Are there any nearby places to Extra Space Storage where I could visit before or after my storage visit?
Yes, nearby places include Generation Tennis, a tennis sports club, and Tommy Doyle's, an Irish pub, where customers can relax after their visit.
How can nearby businesses like Ace Hardware be helpful when using Extra Space Storage?
Ace Hardware, located nearby, offers hardware and building supplies which can assist customers in packing or securing their stored items.
Are there any nearby services that can help with moving or storage needs around Extra Space Storage?
Nearby services include Snap-on Tools, which provides automotive consulting, and Metro West Collaborative Development, a social service organization, which might assist in various community needs.
How does Extra Space Storage ensure security for stored belongings?
The facility features electronic gate access, video surveillance, and a manager living on site to maintain exceptional security.