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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 128 Bridge St in Newton, MA today! Our large selection of storage units, all-hours access, climate controlled units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, RV parking, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,180 reviews
5 stars
1,129
4 stars
31
3 stars4
2 stars5
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jenn, Cameron, and Taylor, for their exceptional customer service and willingness to help.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive storage experience.
Pricing Issues
Several reviews mentioned significant price increases, leading to dissatisfaction among some customers.
Pest Control Concerns
There were complaints about pest issues, including mouse droppings, which affected customer satisfaction.
Accessibility
Customers appreciated the ease of access to units and the helpfulness of staff in navigating the facility.
- KDKarina DiazDec 26, 20255.0Jenn was extremely helpful is setting us up with a storage!!
- HNHamilton NevesDec 20, 20255.0I used this storage service and loved it; Jenn was very friendly and professional. I recommend it.
- CCChristina CevolaniDec 20, 20255.0Jen was so accommodating and helpful considering we asked to switch units quite a few times. She was so patient with us! Thanks Jen!!!
- ZGZachariah GabeDec 11, 20255.0Jenn has the most amazing customer service. Skip everything and everyone else just talk to Jenn
- MGMario GamboaDec 10, 20251.0Unfair business practice. I signed a 4-month lease on September at $54/month. I just received a rate change notice increasing my monthly price to $97. I talked to customer service to ask about the price increase and they couldn't care less, I told them I would look for a different facility as I was not happy with the price increase, they just replied "when is your move out day". Complete lack of basic customer service/business skills.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of Newton, we're also easily accessible from Watertown, Waltham, and Belmont.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Boston College, Bentley University, and Harvard University!
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours of Extra Space Storage in Newton, MA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units for temperature-sensitive items.
Are there moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies available for purchase both online and at the facility.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there 24-hour access to storage units at this facility?
The gate hours are from 6:00 AM to 10:00 PM daily, allowing access to your unit within those times.
Are there any nearby places to Extra Space Storage where I could visit before or after my storage visit?
Yes, nearby places include Generation Tennis, a tennis sports club, and Tommy Doyle's, an Irish pub, where customers can relax after their visit.
How can nearby businesses like Ace Hardware be helpful when using Extra Space Storage?
Ace Hardware, located nearby, offers hardware and building supplies which can assist customers in packing or securing their stored items.
Are there any nearby services that can help with moving or storage needs around Extra Space Storage?
Nearby services include Snap-on Tools, which provides automotive consulting, and Metro West Collaborative Development, a social service organization, which might assist in various community needs.
How does Extra Space Storage ensure security for stored belongings?
The facility features electronic gate access, video surveillance, and a manager living on site to maintain exceptional security.