Store your belongings at Extra Space Storage on 3131 Acushnet Ave in New Bedford, MA today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Tim and Valerie, received high praise for their friendly, helpful, and professional service.
Cleanliness
The facility is consistently noted as clean and well-maintained, contributing to customer satisfaction.
Security
Customers feel confident in the security of their belongings, with many mentioning the safety measures in place.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, feeling that rates are not stable over time.
Overall Experience
Many reviews highlight a positive overall experience, with customers recommending the facility to others.
KM
Kyle Marques
Oct 26, 2025
5.0
Great staff! The manager was extremely helpful. Perfect sized unit for my business needs.
BP
Ben Pena
Oct 18, 2025
5.0
I’ve been using this storage facility since 2016, and it’s always been great. Valerie provides excellent customer service. She’s friendly, professional, and always willing to help. The place is clean, secure, and I couldn’t be happier.
PI
Philip Inwood
Oct 10, 2025
5.0
Such a great experience from the start. Polite, friendly interactions. Everything is clearly detailed & explained. Very tidy, clean, well organized facility. Complete confidence in the security & safety.
AM
Alex Machado
Oct 7, 2025
5.0
Great storage facility. Faculty was awesome to deal with. Units are well maintained and love the remote access for gate so no need to get out of car to enter pin.
NI
no info
Oct 6, 2025
5.0
Exceptional Service from Tim!
I don’t usually leave reviews, but I had to take a moment to highlight the outstanding service I received from Tim at the storage facility. From the moment I walked in, Tim went above and beyond to make sure everything went smoothly. He greeted me with a warm smile, listened attentively to my needs, and offered clear, thoughtful recommendations to help me choose the perfect unit.
What really stood out was Tim’s professionalism, patience, and genuine care. He took the time to walk me through all the details, answered every question without rushing, and made sure I felt comfortable and informed throughout the process. You can tell he truly takes pride in his work and cares about the people he helps.
Tim is the kind of employee every company hopes to have. Friendly, knowledgeable, dependable, and truly a joy to work with. If you’re looking for storage and want excellent service, ask for Tim—you’ll be in great hands!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Bedford, Acushnet, Fairhaven, and more.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is a few minutes north of Walgreens.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of self storage units including drive-up access units, non-climate controlled units, and specialized vehicle storage such as RV and car storage.
Can I access my storage unit outside office hours?
Yes, the gate hours are from 6:00 AM to 10:00 PM daily, allowing you to access your unit during these times even if the office is closed.
Does Extra Space Storage provide packing supplies?
Yes, they offer moving and packing supplies, including boxes, available for purchase at the facility and online.
Are there any special promotions currently offered?
You can rent online today and get up to 40% off storage through the promotion available on their website.
What payment options are accepted at Extra Space Storage?
They accept various payment methods including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage located near any landmarks or notable places?
Yes, Extra Space Storage is located just a few minutes north of Walgreens, which can help customers find the facility easily.
What nearby amenities can I visit when using Extra Space Storage?
Nearby you can find Dunkin' for coffee and snacks, Walgreens for pharmacy and convenience items, and Cafe Roma for pizza and Italian dining, perfect for a break before or after your storage visit.
Are there any nearby services that might be useful when visiting Extra Space Storage?
Yes, services like Will's Garage for automotive repair, Shell Rapid Lube for oil changes and gas, and St. Anne’s Credit Union for banking needs are nearby.
What community organizations are close to Extra Space Storage?
Nearby community organizations include Big Brothers Big Sisters of Child & Family Services and Child & Family Services, Inc., offering valuable local support services.