Extra Space Storage

4.9
1084 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3131 Acushnet Ave in New Bedford, MA today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
3131 Acushnet Ave, New Bedford, MA
02745, United States

Hours

Reviews

4.9
1,084 reviews
5 stars
1,014
4 stars
39
3 stars
12
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Tim and Valerie, received high praise for their friendly, helpful, and professional service.

Cleanliness

The facility is consistently noted as clean and well-maintained, contributing to customer satisfaction.

Security

Customers feel confident in the security of their belongings, with many mentioning the safety measures in place.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases, feeling that rates are not stable over time.

Overall Experience

Many reviews highlight a positive overall experience, with customers recommending the facility to others.
  • KM
    Kyle Marques
    Oct 26, 2025
    5.0
    Great staff! The manager was extremely helpful. Perfect sized unit for my business needs.
  • BP
    Ben Pena
    Oct 18, 2025
    5.0
    I’ve been using this storage facility since 2016, and it’s always been great. Valerie provides excellent customer service. She’s friendly, professional, and always willing to help. The place is clean, secure, and I couldn’t be happier.
  • PI
    Philip Inwood
    Oct 10, 2025
    5.0
    Such a great experience from the start. Polite, friendly interactions. Everything is clearly detailed & explained. Very tidy, clean, well organized facility. Complete confidence in the security & safety.
  • AM
    Alex Machado
    Oct 7, 2025
    5.0
    Great storage facility. Faculty was awesome to deal with. Units are well maintained and love the remote access for gate so no need to get out of car to enter pin.
  • NI
    no info
    Oct 6, 2025
    5.0
    Exceptional Service from Tim! I don’t usually leave reviews, but I had to take a moment to highlight the outstanding service I received from Tim at the storage facility. From the moment I walked in, Tim went above and beyond to make sure everything went smoothly. He greeted me with a warm smile, listened attentively to my needs, and offered clear, thoughtful recommendations to help me choose the perfect unit. What really stood out was Tim’s professionalism, patience, and genuine care. He took the time to walk me through all the details, answered every question without rushing, and made sure I felt comfortable and informed throughout the process. You can tell he truly takes pride in his work and cares about the people he helps. Tim is the kind of employee every company hopes to have. Friendly, knowledgeable, dependable, and truly a joy to work with. If you’re looking for storage and want excellent service, ask for Tim—you’ll be in great hands!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.