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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What items are prohibited from storage at US Storage Centers?
You may not store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact us for questions about specific items.
When can I move into a storage unit?
If a suitable storage space is available, you can move in anytime during office hours.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required; military customers need to provide additional information.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail, and automatic payments are available.
Are long-term leases required?
No, rentals are on a month-to-month basis with no long-term obligations.
What payment methods does US Storage Centers accept?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Are moving supplies and locks sold on-site?
Yes, boxes, moving supplies, and locks are available for purchase at the facility.
What are the operating hours for US Storage Centers?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays. Gate access is available daily from 7:00 AM to 10:00 PM.
What nearby real estate agents are located close to US Storage Centers?
Nearby real estate agents include EXIT Realty Beatrice Associates, Kevin Vitali- Massachusetts REALTOR, Lisa Dean Sells Homes, Katherine Lopez-Arias EXIT Realty, and Cudmore & Associates at Century 21 North East, which can assist you if you're moving or need housing services.
Are there wellness or medical facilities near US Storage Centers?
Yes, nearby wellness options include Laser Nail Therapy (podiatrist), Balancing Harmony Within (acupuncture), Acupuncture of New England, and Willow Tree Wellness (massage therapy), perfect for a visit before or after your storage needs.
What recreational activities are available near US Storage Centers?
Nearby recreational venues include Ignite Power Yoga and Barefoot Yoga Shala for yoga enthusiasts and 3 Wide Racing Photography related to local race activities.