This profile is uncertified and using publicly sourced data
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Business Details
About
LaundromatCleaning Services
Neptune Laundromat is a professional laundromat providing high-capacity laundry solutions in Malden. We specialize in wash dry and fold services, expert comforter cleaning, and self-service laundry.
Our facility features 90-pound washers and climate-controlled interiors for optimal convenience.
As a fully attended business with 26 years of experience, we prioritize quality control and immediate on-site customer support. Clients benefit from free Wi-Fi, included dryer usage with wash costs, and major credit card acceptance.
We offer a discounted self-service happy hour every Tuesday, Wednesday, and Thursday.
Experience premium garment care and seamless laundry card integration near Downtown Malden.
Visit us today.
Location
Hours
Monday5:30 AM - 10:00 PM
Tuesday5:30 AM - 10:00 PM
Wednesday5:30 AM - 10:00 PM
Thursday5:30 AM - 10:00 PM
Friday5:30 AM - 10:00 PM
Saturday5:30 AM - 10:00 PM
Sunday5:30 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.