Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our facility at 960 Eastern Ave is no exception. Our Malden storage facility offers a large selection of unit sizes with convenient options like climate control. Located near Eastern Ave and Broadway, we're trusted by neighbors in Melrose, Revere, Saugus, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.
Customer service at the Malden, MA office is top notch! They really care about their customer's needs.
AK
Andrew Kramer
Apr 2, 2026
5.0
Just moved to a bigger space with the help of Chris at the front desk. Had a very smooth move in and transfer. Rental increases are expected but random over the course of a year, just food for thought
DP
Djeph Pierrot
Apr 2, 2026
5.0
Isiah helped me out
MG
Michael Graham
Apr 1, 2026
5.0
I've only been a customer for a few weeks but so far so good. The office is helpful and friendly and good location, very convenient.
VE
Victor Enabulu
Mar 28, 2026
5.0
I had an excellent experience at this Extra Space Storage location, and it was all thanks to Chris. He was incredibly helpful throughout the entire process, making everything from start to finish feel smooth and stress-free. Chris went above and beyond to answer my questions and ensure I found the right unit for my needs. It’s rare to find such professional and attentive service—he truly made the move-in process easy. Highly recommend this facility and specifically working with Chris!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Malden, Melrose, Everett, Revere, Saugus, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Eastern Ave and Broadway.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the office hours of Extra Space Storage in Malden, MA?
The office at Extra Space Storage is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
What are the gate access hours for Extra Space Storage?
The storage facility gate is accessible every day from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature sensitive items, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes available for purchase online and at their local facilities.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where is Extra Space Storage located?
Extra Space Storage is located at 960 Eastern Ave, Malden, MA 02148, near the intersection of Eastern Ave and Broadway.
What nearby places can I visit when I come to Extra Space Storage in Malden?
Nearby places include Dunkin' for coffee and donuts, Brother's Roast Beef restaurant for meals, and Bizzy Beez Laundromat for laundry services, making it convenient to take care of errands before or after your storage visit.
Are there nearby services for home improvement and repairs near Extra Space Storage?
Yes, Radical Radiator Restorations and Vip Home Services provide HVAC, plumbing, and contractor services nearby, which could be helpful if you are storing related equipment or planning home projects.
Where can I find insurance agencies near Extra Space Storage?
There are several insurance agencies nearby including Lister Insurance Agency Inc., Nationwide Mutual Insurance Company, Lucey Insurance Agency, and Supino Insurance Agency.
Does Extra Space Storage have an on-site manager for assistance?
Yes, Extra Space Storage has an on-site resident manager to assist you with your storage needs, ensuring professional and helpful service.
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