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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 960 Eastern Ave in Malden, MA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, parking spaces, elevator access, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
223 reviews
5 stars
218
4 stars1
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Chris, Junior, Angie, and Stephen, received high praise for their professionalism, friendliness, and helpfulness.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to units and the availability of carts for moving items.
Pricing Issues
Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements.
- JJJo JaneDec 15, 20255.0Chris was super awesome to work with. Professional, knowledgeable and understanding. He listened to what I wanted and helped me figure out the right size for my needs. He showed me around and answered every questions I had. The place is so secured, spacious and clean. Amazing Customer Service! I totally recommend Chris and this location. Thank you.
- EPElencie PierreDec 7, 20254.0Good customer service. Clean space
- SCSidimar ChavesNov 20, 20255.0Great company responsible respects clean love the company
- JMJn meNov 20, 20255.0The facility was spotless, carts were always available and almost every time I arrived to either pick up or drop off belongings, one of the three bays were open. Most importantly l, the staffer at the desk, female (I don't remember her name, she is Hispanic/Latino) was super nice, helpful and a great embassador for your company.
- ARA RNov 3, 20255.0Sonia is awesome! Whenever I have an issue she listens and addresses it. Great communication from her. She is the change that was needed here.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Malden, Melrose, Everett, Revere, Saugus, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Eastern Ave and Broadway.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the office hours of Extra Space Storage in Malden, MA?
The office at Extra Space Storage is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
What are the gate access hours for Extra Space Storage?
The storage facility gate is accessible every day from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature sensitive items, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes available for purchase online and at their local facilities.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where is Extra Space Storage located?
Extra Space Storage is located at 960 Eastern Ave, Malden, MA 02148, near the intersection of Eastern Ave and Broadway.
What nearby places can I visit when I come to Extra Space Storage in Malden?
Nearby places include Dunkin' for coffee and donuts, Brother's Roast Beef restaurant for meals, and Bizzy Beez Laundromat for laundry services, making it convenient to take care of errands before or after your storage visit.
Are there nearby services for home improvement and repairs near Extra Space Storage?
Yes, Radical Radiator Restorations and Vip Home Services provide HVAC, plumbing, and contractor services nearby, which could be helpful if you are storing related equipment or planning home projects.
Where can I find insurance agencies near Extra Space Storage?
There are several insurance agencies nearby including Lister Insurance Agency Inc., Nationwide Mutual Insurance Company, Lucey Insurance Agency, and Supino Insurance Agency.
Does Extra Space Storage have an on-site manager for assistance?
Yes, Extra Space Storage has an on-site resident manager to assist you with your storage needs, ensuring professional and helpful service.