Brand Certified
Lowe's Home Improvement
4.0(1767 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
50 Lowes Way, Lowell, MA
01851, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(978) 677-5679
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MA-Lowell/2657
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lowell, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,767 reviews
5 stars
872
4 stars
449
3 stars
168
2 stars
64
1 star
214
- MGMatthew G4 days ago1.0The employees here treat you like crap. I asked a simple question and the guy shrugged me off and said I don't know where anything in the store is there's over 1 million products and I couldn't tell you why don't you look online? I then went to go look for product. I was then followed around by some employee who just kept following me around the store looking at me looking at what I was doing. I honestly do not want to shop at this store. Why would I want to bring my business here if you make me feel like I've done something wrong. Or that I shouldn't be in the store shopping there because that's how I felt. Whoever is running the security department needs to step up And stop profiling and discriminating people
- RLRyan LizewskiFeb 19, 20261.0Ordered online for same-day delivery. It was clearly delivered to the wrong house. Lowe’s admitted the mistake, yet I’m now stuck waiting days for a “case” to be resolved. In the meantime, I can’t cancel the order, get refund, or get a replacement. Not sure why my money and time is tied up when the delivery error was on their end.
- KLKristel Star Linnell LordFeb 8, 20261.0Sells boxes of furniture missing pieces, won’t do an exchange. Wanted us to go take a brand new box and take the pieces we’re missing out of the brand new box. Why not just do an exchange? Manager also started the whole interaction with an attitude and made snide comments when we were going to leave. Garbage customer service.
- WMWilliam M.Feb 8, 20264.0Employees helpful seems well stocked for the most part. Online website hard to navigate an glitchy
- HHHans HFeb 7, 20263.0Fine store overall. Word of warning about shades: I bought some shades here. The machine to cut them to size was broken that day, so I had to come back a different day. When I did, the employee in charge of the machine gave me a hard time about it. I still had the receipt. They still had to get their manager to check if they were allowed to cut the shades. Then, despite giving a single measurement for all the shades, I noticed in the parking lot that all the shades were cut to wildly different sizes -- some of them several inches apart. Lucky for me, they were all too big, so I brought them to a different Lowe's and had them cut properly. So, the lesson of the story is buy your shades from the Lowe's in Salem, NH.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lowell, MA?
You can find appliances, bathroom supplies, building materials, paint, tools, outdoor furniture, flooring, plumbing essentials, and more at Lowe's Home Improvement in Lowell.
What are the store hours for Lowe's Home Improvement in Lowell?
Lowe's in Lowell is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer delivery services?
Yes, Lowe's Home Improvement offers delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if the status changes.
What is the process for returning items at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the return in your order history, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's in Lowell?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, HVAC, plumbing, and more.
Are there any nearby places where I can exchange propane for my outdoor grill purchase?
Yes, Blue Rhino Propane Exchange is located nearby and can assist with propane exchanges for your grill needs.
If I need locksmith services near Lowe's, where can I go?
Minute Key is a nearby key and locksmith service provider you can visit for your locksmith needs.
What dining options are available near Lowe's if I want to grab a meal before or after shopping?
99 Restaurants, an American restaurant and bar, is nearby and offers a place to enjoy a meal before or after your visit to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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