Laundromax

Reviews

• LJ

  Lacey Jones

  5 days ago
  1.0
  Don't go here! The washers stink...they say free dry but then it doesn't ....qnd reaching out to the complaint box does nothing...I have yet to here back about my issue a ago month
• LT

  Lauren Ting

  Nov 5, 2025
  5.0
  Nate is the best when I'm it comes to folding and color coordinating my clothes! It's easy to put my mine and my family's clothes clothes away in their proper drawer the way he golds it so NEATLY! I AM A HAPPY CUSTOMER!
• TP

  Tamia Pitts

  Nov 5, 2025
  5.0
  Nate is honestly one of the hardest working people I have ever met. Every time I come into the laundromat, he’s always doing something whether it's cleaning, organizing, helping customers, or making sure everything runs smoothly. He’s incredibly efficient and still finds time to be friendly and helpful to everyone who walks in. You can tell he really cares about his job and about people. Nate goes above and beyond every single day, and it truly shows. He deserves to be recognized as one of the best in the store. A very amazing manager, super accommodating, and just an all around great person to have helping customers.
• MC

  Maly Cha

  Oct 31, 2025
  5.0
  I’ve been coming here since the day this laundromat opened, and I’ve remained a loyal customer ever since. I still remember when the washers were more affordable and the dryers were free. It would be great to see that special brought back, even temporarily, as a reward for loyal customers. I highly recommend this place to anyone looking for a clean, reliable laundromat. They offer both regular and large-capacity dryers, which are perfect for heavy or bulky items like blankets and comforters. The machines always work well and are rarely out of order — and if one ever is, maintenance is quick to fix it. It’s clear that this location is well managed and consistently maintained. One of the main reasons I love coming here is because of the manager, Ashley. She is always friendly, helpful, and has a great attitude — something you don’t see often enough these days. She works hard to assist customers and keeps the place spotless, constantly cleaning the machines and ensuring a pleasant environment for everyone. Thank you so much for the thoughtful gesture with the baby clothes — it truly meant a lot!
• LG

  Lenard Graham

  Oct 23, 2025
  5.0
  I've been coming to Laundromax in Lowell for several months now, and I can confidently say this is the best laundromat experience I've ever had. What truly sets this place apart is their exceptional employee Nate, who exemplifies what outstanding customer service should be. Nate consistently goes above and beyond in every aspect of his work. He's always available to help customers with machines, offers helpful tips for getting the best wash results, and maintains an incredibly positive and friendly attitude even during the busiest hours. His dedication to customer satisfaction is remarkable - I've seen him help elderly customers carry their laundry, patiently explain machine operations to first-time visitors, and even stay a few minutes past closing to ensure no one was left with wet laundry. The cleanliness of this laundromat is absolutely impeccable, and that's largely thanks to Nate's constant attention to detail. He can regularly be seen wiping down machines, sweeping floors, and ensuring every surface is spotless. The facility always smells fresh and looks pristine, making the laundry experience actually pleasant rather than a chore. Beyond the exceptional service and cleanliness, the machines are modern, efficient, and well-maintained. The prices are reasonable, and the location is convenient with plenty of parking. But what really makes me drive past other laundromats to come here is knowing that I'll be greeted by Nate's warm smile and helpful attitude. If you're looking for a laundromat in the Lowell area, look no further than Laundromax. With Nate's outstanding customer service and the consistently clean, welcoming environment, this place truly deserves every one of these five stars. Thank you, Nate, for making laundry day something I actually look forward to!

Frequently Asked Questions About Laundromax