Business Details
About
Chimney SweepChimney ContractorFireplace Contractor
On Duty is a veteran-owned company providing, chimney services including liner repairs, relining, video inspections, cleaning, masonry repairs and installs. When it comes to chimney services you’ll want to place your trust in a team of professionals. Cleaning, sweeping, installing, and repairing chimneys, fireplaces and masonry work requires specific skills to perform correctly. Without the proper training this could result in costly errors. That’s why, the next time you need chimney, masonry, and stove services near Leominster, MA, On Duty has your back!
Details
- Onsite servicesAvailable
Location
On Duty Chimney Masonry Stove
493 Lancaster Street Suite 201, Leominster, MA
01453, United States
Hours
Reviews
4.9
540 reviews
5 stars
515
4 stars
19
3 stars0
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for their professionalism, knowledge, and thoroughness during service visits.
Customer Service
Many reviews highlighted excellent customer service, including prompt responses, clear communication, and willingness to answer questions.
Quality of Work
The quality of work performed, including chimney repairs and inspections, received high marks, with customers noting attention to detail and thoroughness.
Cleanliness
Technicians were commended for maintaining cleanliness during and after their work, leaving homes tidy.
Timeliness
Customers appreciated the punctuality of the technicians, often noting that they arrived on time for appointments.
- MMMoy Moulik2 days ago5.0On Duty Chimney was flexible and worked with me as I needed to reschedule my appointment several times. Their associate who came to inspect my gas fireplace issue was courteous and did a thorough inspection. Then, the associate also made me speak to an expert from their office who explained all the resolution options to me. Overall, I am satisfied with their service and would recommend them to anyone with fireplace issues.
- PBPaul Bradley3 days ago5.0Spencer was outstanding,friendly and highly professional.Answered all my questions and did not rush.He took the time to give a proper answer.
- SSSteve Souza5 days ago5.0The tech (Spencer) was professional, did a great job, and absolutely no residual mess. He even cleaned the inside of my stove and checked al the components. They did a very thorough job. Highly recommended.
- WWWilliam WhalenJan 3, 20265.0I worked with Jon and he was extremely courteous, kind, and thorough. Gave me the time to ask a variety of questions and walked me through the details of the project.
- ISIan ScofidioDec 20, 20255.0We had work done by a different company on our chimney, which to say the least was Shawty work at best. We called on duty and they came out almost immediately to inspect all the work done by the prior company and immediately identified a series of problems. Everyone was incredibly professional, courteous, engaging, and direct with information about what was wrong and what needed to be fixed. They were quick to assess the situation and had all the latest technology to be able to inspect and perform the work required. They made the process easy to work directly with them to make sure that all the right equipment and components were used to secure repairing the chimney and put a new cap on. We highly recommend using On Duty as this is a company that is professional and will give you peace of mind for the work to be done.
Frequently Asked Questions About On Duty Chimney Masonry Stove
What services does On Duty Chimney Masonry Stove provide?
On Duty offers chimney inspections, cleaning, repairs, relining, fireplace installation and repair, dryer vent cleaning, wood and pellet stove installations, and custom fireplace renovations.
Where is On Duty Chimney Masonry Stove located?
The business is located at 493 Lancaster Street Suite 201, Leominster, MA 01453, United States.
What are the business hours for On Duty Chimney Masonry Stove?
On Duty is open 24 hours a day, 7 days a week, but is closed on holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
Is On Duty Chimney Masonry Stove a veteran-owned company?
Yes, On Duty is a veteran-owned company.
What payment options are accepted by On Duty Chimney Masonry Stove?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What professional associations is On Duty Chimney Masonry Stove affiliated with?
On Duty is associated with the Massachusetts Chimney Sweep Guild and the National Fire Protection Association.
How can I contact On Duty Chimney Masonry Stove for services or inquiries?
You can call them at +1 978-696-7933 or email info@ondutychimneysweep.com.
Are there fitness centers near On Duty Chimney Masonry Stove?
Yes, nearby fitness centers include Adventure Fitness and Performance, Leominster Boxing Club, Empire Athletics, Get Righttt Fitness LLC, Focus Fitness, Train With Will Fitness, Fusion Fitness 24-7, and Pickle-It Pickleball Club.
What dining options are available near On Duty Chimney Masonry Stove?
Nearby dining includes Luccas American Kitchen, which offers Italian cuisine and burgers, and Miranda's Pub, a lounge and bar.
Are there any local religious organizations near On Duty Chimney Masonry Stove?
Yes, nearby religious organizations include Aprisco Church, Boston EBS, and The Chains Will Fall Ministry.