Brand Certified
Lowe's Home Improvement
4.0(1666 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
198 New Lancaster Road, Leominster, MA
01453, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(978) 230-4072
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MA-Leominster/1858
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Leominster, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,666 reviews
5 stars
835
4 stars
415
3 stars
160
2 stars
72
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, including rude staff and unhelpful responses during returns and inquiries.
Product Quality
Several reviews mentioned issues with product quality, including receiving faulty items and difficulties with warranty claims.
Store Experience
While some customers appreciated the store's cleanliness and helpful staff, others noted a lack of assistance and organization.
Pricing and Policies
Customers expressed frustration over pricing inconsistencies and strict return policies that were not clearly communicated.
- JZjames zackary6 days ago2.0My #1 favorite store... But just had a terrible customer service experience.
- ADAnne DurandFeb 15, 20263.0Overall more expensive than HD
- SSSteven SanchezJan 7, 20261.0Horrible service purchased a washer machine from them which was faulty had to bring it back the next day I know it being faulty is not there fault but as I go to return it spoke with the manager told him to proceed with the return of the machine and also the protection plan he did not want to refund me $89 protection plan which I do not need anymore as I returned the machine had to argue with them for 2 hours for the refund I ended up leaving with no washer machine and no refund if you purchase a appliance there do not buy the insurance plan !
- DPDawn PrinceDec 20, 20255.0Love the kids workshop!! My kids been going for years. Thank you
- STSean and Julie TomlinsonDec 16, 20251.0I have ordered things from them three times and each time it gets delivered to the wrong address. I spent 40 minutes waiting for someone to pick up the phone to try to address the issue.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Leominster, MA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Leominster?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days being closed.
Does Lowe's offer delivery services in Leominster?
Yes, Lowe's provides delivery services to customers.
Can I pick up my online order at the Lowe's Leominster store?
Yes, you can pick up your order at the designated pickup area during store hours, and you will receive an email with pickup instructions when your order is ready.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinetry, HVAC, lighting, and more.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. In-store returns require proof of purchase at the customer service desk, while online returns can be started in your Order History.
What nearby dining options are available around Lowe's in Leominster?
Nearby dining options include Texas Roadhouse, Dunkin', Subway, and Aroma Joe’s Coffee, where customers can grab a meal or coffee before or after visiting Lowe's.
Are there any nearby services that complement a visit to Lowe's Home Improvement?
Yes, nearby services include Minute Key locksmith services, Digital Credit Union for financial needs, and Ricky's Towing and Recovery for automotive assistance.
What outdoor or recreational places are near Lowe's in Leominster?
McLaughlin Park Field is nearby, offering a baseball field and park facilities for recreational activities, a nice spot to visit after shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website