Extra Space Storage

4.9
563 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5 Independence Rd in Kingston, MA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5 Independence Rd, Kingston, MA
02364, United States

Hours

Reviews

4.9
563 reviews
5 stars
525
4 stars
28
3 stars
2
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Deb and Matt received numerous praises for their exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

Customers consistently noted that the storage units and facility were clean, well-maintained, and secure.

Ease of Use

Many reviews highlighted the straightforward online sign-up process and easy access to units, making the rental experience stress-free.

Affordability

While many customers appreciated the reasonable prices, some expressed concerns about potential rate increases after renting.
  • LK
    Lucas Keuther
    Jan 5, 2026
    5.0
    Booked online-super easy and efficient. Went to check in and was all set up! Thank you!
  • SC
    Sudeshna Chaudhuri
    Dec 23, 2025
    5.0
    Wonderful customer service. I needed a storage unit quickly and Debra was able to get me a perfectly sized unit that very same day. Units are clean and spacious, property is well secured, and prices are very reasonable.
  • DM
    Deanna Morgan
    Dec 8, 2025
    5.0
    Very easy to sign up online. Space was ready immediately. Very clean and new lock provided. Very easy entry with online app.
  • RM
    Robin Macleod
    Dec 3, 2025
    5.0
    Nicest storage unit we have used. The manager is also very nice.
  • SS
    Sean Sullivan
    Nov 22, 2025
    5.0
    Working with the Kingston location has been a great experience the last 6 months. When I went this past summer to arrange storage I was helped by the manager, Deb. She was friendly and knowledgeable providing great service. She quickly and efficiently got me set up. The day before I finished moving out of my house I needed an additional unit and she again was super helpful making the experience simple. Over the last few months she has been great with any questions and has made experience easy. It’s great when businesses have the right people especially these days when customer service has been lacking.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.