Extra Space Storage

4.9
849 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 141 McBride St in Jamaica Plain, MA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, parking spaces, elevator access, kiosk, warehouse space available, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
141 McBride St, Jamaica Plain, MA
02130, United States

Hours

Reviews

4.9
849 reviews
5 stars
789
4 stars
29
3 stars
15
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Daryl, Cheyenne, and Anthony, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciate the easy access to the facility, ample parking, and the straightforward process for renting units.

Positive Experiences

Many reviews highlight pleasant experiences and recommend the storage location for its excellent service and accommodating staff.

Pricing and Offers

Customers noted competitive pricing and special offers, such as waiving the first month’s rent, which added value to their experience.
  • RH
    Rayne Hart
    1 day ago
    5.0
    Always superb service from here. Darryl and Cheyenne were very helpful and had great customer service.
  • MP
    Matt Pfund
    4 days ago
    1.0
    There is a clear and serious rodent problem at this facility (illustrated by traps in multiple locations throughout the building), and the staff appear completely unfazed by it. A mouse or rat chewed through multiple wrapped items, irreversibly damaged my couch (which was sealed in plastic), and even nested inside it. I had no food stored in my unit and had taken every reasonable precaution to keep rodents away. When I brought all of this to management’s attention, there was absolutely no sense of concern or accountability. I was told it was “not their problem” and that nothing could be done. They showed no interest in inspecting the damage or addressing the droppings and urine left on several pieces of my furniture, and made sure to remind me that there was no disposal on site for these items and that I was responsible for having them removed from the property. Lack of compliance would result in a fine. On top of the lack of care and responsibility, the rate for my unit was increased three times in a 1.2 year period, ultimately ending at more than double the price I originally signed up for. The overall experience was extremely disappointing, and I would strongly caution anyone considering storing their belongings here.
  • KS
    Knife Life Sharpening
    Nov 14, 2025
    5.0
    Jay is truly one of the best people to go to for assistance. He took the time to thoroughly show me around the storage unit and patiently answered all my questions. His help made the entire process so much easier—definitely a top-notch experience. Simply the GOAT!
  • FD
    Franky Delgado
    Oct 29, 2025
    5.0
    Daryl was super nice and the facility was very clean, he did a great job answering any questions and giving directions to my unit !! Wouldn’t want to be in any other storage space !
  • YM
    Yvonne Murphy
    Oct 28, 2025
    5.0
    Daryl, Cheyenne, and Jay always are --and have been since my first day stepping on site -- beyond helpful and accommodating. They're knowledgeable and work seamlessly together. Despite always being busy I am always handled with care and given the best attention. Thank you for this crew

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.