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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hudson, MA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,024 reviews
5 stars
533
4 stars
236
3 stars
91
2 stars
43
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, long wait times, and unhelpful staff.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Returns and Exchanges
Many reviews highlighted difficulties with returns and exchanges, citing poor training and unhelpful staff during these processes.
Staff Knowledge
While some employees were praised for their product knowledge, others were criticized for lacking the necessary training to assist customers effectively.
- BSBg ServicesDec 14, 20251.0I am currently building my house, which means I go to this Lowe’s almost every single day. Unfortunately, the customer service experience has been consistently frustrating. Returns are always a problem. Employees seem unwilling to help, poorly trained, and often act as if customers are bothering them instead of doing their job. As a paying customer, I expect professionalism, basic respect, and clear assistance — especially in a store that serves contractors and homeowners daily. This location seriously needs better training and management oversight. A customer should not have to struggle every time they try to return or exchange an item.
- KGKeegan GallantDec 10, 20251.0The store would not price match its own site. I have had better experiences at other lowes
- RDRob DelbuonoDec 4, 20255.0Strongly recommend this location. The manager Brian and Appliance Associate Henry were amazing, friendly, and extremely helpful. They genuinely care about helping their customers and will certainly be returning to this location.
- AHAnna Belle HaradaNov 30, 20251.0Tried to return a sander that broke immediately after using it for the first time. They refused to accept the return and the manager was INCREDIBLY rude… While I acknowledge there are customers that abuse the return policy, if the manager pulled up our account/purchase history like we asked him to, he would’ve seen how much we’ve spent so far and how little we return anything. Switching to Home Depot for life.
- LWLexi WNov 20, 20255.0Good selection. Liked the machine where you can copy your keys
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hudson, MA?
Lowe's in Hudson offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, and more for both DIYers and professionals.
What are the operating hours for the Lowe's Home Improvement store in Hudson?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement offer delivery services?
Yes, Lowe's offers delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you'll receive email updates for any status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there installation services available at the Hudson Lowe's store?
Yes, Lowe's offers various installation services including appliances, flooring, doors, HVAC, lighting, and more to support your home improvement projects.
Where is Lowe's Home Improvement located in Hudson, MA?
Lowe's is located at 6 Highland Common East, Hudson, MA 01749, USA.
What nearby stores or places can I visit around Lowe's Home Improvement in Hudson?
Nearby you can find Minute Key locksmith services, Blue Rhino Propane Exchange, Market Basket grocery store, Panera Bread café, and Chick-fil-A Highland Commons for dining.
How can nearby businesses like Market Basket and Panera Bread enhance my visit to Lowe's in Hudson?
You can conveniently shop for groceries at Market Basket or grab a meal or coffee at Panera Bread before or after shopping at Lowe's, making your visit more efficient and enjoyable.
Are there any fitness or wellness centers near Lowe's in Hudson?
Yes, nearby fitness options include Rush Cycle gym, F45 Training, and Hand and Stone Massage and Facial Spa for wellness and relaxation.