Brand Certified
Lowe's Home Improvement
4.0(1158 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
6 Highland Common East, Hudson, MA
01749, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(978) 568-3300
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MA-Hudson/2375
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hudson, MA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,158 reviews
5 stars
613
4 stars
251
3 stars
102
2 stars
52
1 star
140
- HDH DarrowFeb 22, 20261.0There is only 1 reason I come to Lowe’s and it’s because I prefer the paint selection. I usually go to Home Depot in Shrewsbury because they have the BEST customer service! Today’s experience is exactly why. Daniel in the paint department didn’t seem too happy to be working on a Sunday. When I approached the counter with a gallon and color selection, he just looked at the color, grabbed the can and marched back down the aisle to swap it out. I asked why he needed to do that and he said I needed a Base B. I asked to confirm if it was still Eggshell and he turned the can and pointed to Eggshell, as if to prove he wasn’t an idiot. A smile, warm welcome, compliment the color, ask what room I’m painting, a quick explanation to tell me what he was doing would have avoided my review on his lack of customer service. Instead he mixes the paint, puts a dap on top, slams down the lid in a machine, and hands everything to me with a “here you go”. All I have to say is thankfully this was the last room I need to paint, so Home Depot I will go for all my other needs.
- BSBg ServicesDec 14, 20251.0I am currently building my house, which means I go to this Lowe’s almost every single day. Unfortunately, the customer service experience has been consistently frustrating. Returns are always a problem. Employees seem unwilling to help, poorly trained, and often act as if customers are bothering them instead of doing their job. As a paying customer, I expect professionalism, basic respect, and clear assistance — especially in a store that serves contractors and homeowners daily. This location seriously needs better training and management oversight. A customer should not have to struggle every time they try to return or exchange an item.
- KGKeegan GallantDec 10, 20251.0The store would not price match its own site. I have had better experiences at other lowes
- RDRob DelbuonoDec 4, 20255.0Strongly recommend this location. The manager Brian and Appliance Associate Henry were amazing, friendly, and extremely helpful. They genuinely care about helping their customers and will certainly be returning to this location.
- AHAnna Belle HaradaNov 30, 20251.0Tried to return a sander that broke immediately after using it for the first time. They refused to accept the return and the manager was INCREDIBLY rude… While I acknowledge there are customers that abuse the return policy, if the manager pulled up our account/purchase history like we asked him to, he would’ve seen how much we’ve spent so far and how little we return anything. Switching to Home Depot for life.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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