Lowe's Home Improvement

4.0
1145 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hudson, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6 Highland Common East, Hudson, MA
01749, United States

Hours

Reviews

4.0
1,015 reviews
5 stars
531
4 stars
233
3 stars
90
2 stars
43
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received high praise for their helpfulness, others were criticized for being unresponsive or unhelpful.

Product Availability

Customers frequently noted issues with product availability, often finding items out of stock or difficult to locate.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Delivery Issues

Numerous complaints regarding delivery delays and poor communication about order statuses were highlighted.

Staff Knowledge

While some staff members were recognized for their product knowledge and assistance, others were noted as lacking training or awareness of store policies.
  • JM
    John McKiernan
    3 days ago
    5.0
    Lowes Dedham great store.
  • LW
    Lexi W
    3 days ago
    5.0
    Good selection. Liked the machine where you can copy your keys
  • CT
    Christopher Tse
    Nov 10, 2025
    5.0
    Thank you to Victoria, James and Al(? The manager) for sorting out my door dash return tonight. Great tenacity by Victoria to process my return which two other stores had previously turned me away on, shrugging their shoulders of their responsibilities. Thanks, Victoria!!!
  • ML
    Mi Louise
    Sep 25, 2025
    1.0
    I asked the blonde garden guy to mark down a plant that hasnt been watered for 2 weeks, yellowing leaves just trying to rescue a plant and his sarcastic reply is “It’ll bounce back”. But what if it doesnt? All the plants on the clearance section is already DEAD and these people would wait for them to die before they even put on clearance. They have uncommon plants but they are all dried up and with alot of dying leaves.
  • RR
    Rudy Flores Raj.
    Sep 20, 2025
    1.0
    Whenever I come to buy something, they don't have, someone who isn't doing their job, don't waste your time coming.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.