Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hudson, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed feedback on customer service; while some employees received high praise for their helpfulness, others were criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently noted issues with product availability, often finding items out of stock or difficult to locate.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints regarding delivery delays and poor communication about order statuses were highlighted.
Staff Knowledge
While some staff members were recognized for their product knowledge and assistance, others were noted as lacking training or awareness of store policies.
JM
John McKiernan
3 days ago
5.0
Lowes Dedham great store.
LW
Lexi W
3 days ago
5.0
Good selection. Liked the machine where you can copy your keys
CT
Christopher Tse
Nov 10, 2025
5.0
Thank you to Victoria, James and Al(? The manager) for sorting out my door dash return tonight. Great tenacity by Victoria to process my return which two other stores had previously turned me away on, shrugging their shoulders of their responsibilities. Thanks, Victoria!!!
ML
Mi Louise
Sep 25, 2025
1.0
I asked the blonde garden guy to mark down a plant that hasnt been watered for 2 weeks, yellowing leaves just trying to rescue a plant and his sarcastic reply is “It’ll bounce back”. But what if it doesnt? All the plants on the clearance section is already DEAD and these people would wait for them to die before they even put on clearance. They have uncommon plants but they are all dried up and with alot of dying leaves.
RR
Rudy Flores Raj.
Sep 20, 2025
1.0
Whenever I come to buy something, they don't have, someone who isn't doing their job, don't waste your time coming.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hudson, MA?
Lowe's in Hudson offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, and more for both DIYers and professionals.
What are the operating hours for the Lowe's Home Improvement store in Hudson?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement offer delivery services?
Yes, Lowe's offers delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you'll receive email updates for any status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there installation services available at the Hudson Lowe's store?
Yes, Lowe's offers various installation services including appliances, flooring, doors, HVAC, lighting, and more to support your home improvement projects.
Where is Lowe's Home Improvement located in Hudson, MA?
Lowe's is located at 6 Highland Common East, Hudson, MA 01749, USA.
What nearby stores or places can I visit around Lowe's Home Improvement in Hudson?
Nearby you can find Minute Key locksmith services, Blue Rhino Propane Exchange, Market Basket grocery store, Panera Bread café, and Chick-fil-A Highland Commons for dining.
How can nearby businesses like Market Basket and Panera Bread enhance my visit to Lowe's in Hudson?
You can conveniently shop for groceries at Market Basket or grab a meal or coffee at Panera Bread before or after shopping at Lowe's, making your visit more efficient and enjoyable.
Are there any fitness or wellness centers near Lowe's in Hudson?
Yes, nearby fitness options include Rush Cycle gym, F45 Training, and Hand and Stone Massage and Facial Spa for wellness and relaxation.