Business Details
About
Hot Tub StoreSauna Store
Mainely Tubs has been serving Maine, New Hampshire & Massachusetts as the leader in hot tub, swim spa, and sauna sales and service since 1978. They currently support 30,000+ customers and have been ranked the world’s largest Hot Spring Spas store for over 15 years.
Mainely Tubs is dedicated to supporting their customers' continual enjoyment of the highest quality relaxation products including Hot Tubs from Hot Spring Spas, Caldera Spas, and Freeflow Spas; Swim Spas from Endless Pools Fitness Systems, Finnleo Saunas, and Covana hot tub & swim spa covers; as well as many hot tub water care supplies & accessories.
Location
Hours
Reviews
4.9
116 reviews
5 stars
111
4 stars
2
3 stars0
2 stars1
1 star
2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, particularly Chris Martins and Alan Miller, for their helpfulness and no-pressure sales approach.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining product features and options, making the buying process easy and informative.
Delivery and Setup
The delivery teams received positive feedback for their professionalism and efficiency during the installation process.
Post-Purchase Support
Customers appreciated the ongoing support and responsiveness from service technicians like Kevin, who provided thorough assistance with maintenance and troubleshooting.
Overall Experience
The overall shopping experience was described as pleasant and stress-free, with many customers expressing high satisfaction with their purchases.
- MCMatthew Corcoran6 days ago5.0I just bought a Hot Springs Beam. I had lots of questions for Chris Martins. I was doing some bigtime research in to everything, including salt water systems and price comparisons. Chris was very patient. He answered all of my questions. I am very happy with my purchase.
- FRFederico RodriguezNov 6, 20255.0Stopped by Hanover store looking for chemicals for my Hot Tub, I was greeted by Chris, who was very helpful and very knowledgeable and helped me with some issues on taking good care of my hot tub, thank you Chris for all your help.. Fred
- GBGreg BaldwinNov 6, 20255.0Great experience working with Chris Martins at the Hanover location. He was knowledgeable and patient helping us navigate our options as first time spa buyers. In the end we feel like we got exactly what we were looking for at a great value. The showroom was great and had a full range options for us to view.
- RAroger aielloNov 5, 20255.0buying a Pool Spa is a big investment with many moving parts.. Chris at the Hanover store made that experience easier and more enjoyable than i had expected ..
- MRmelissa ramseyNov 3, 20255.0We purchased our 1st hot Tub with Chris . He has been amazing since the start. Very help answering all my questions. He always ensured everything was promptly taken care of . Even after our tub was installed and connected he has continued to be a huge help with anything we have .
Frequently Asked Questions About Mainely Tubs
Where is Mainely Tubs located?
Mainely Tubs is located at 1282 Washington St., Hanover, MA 02339, United States.
What products does Mainely Tubs specialize in?
Mainely Tubs specializes in hot tubs, swim spas, saunas, hot tub water care supplies, and accessories from top brands like Hot Spring Spas, Caldera Spas, Freeflow Spas, Endless Pools Fitness Systems, and Finnleo Saunas.
What are the operating hours of Mainely Tubs?
Mainely Tubs is open Monday through Friday from 10 AM to 6 PM, Saturday from 9 AM to 4 PM, and Sunday from 10 AM to 4 PM.
How can customers contact Mainely Tubs?
Customers can contact Mainely Tubs via phone at +1 978-539-6847 or email at relax@mainelytubs.com.
Which brands of hot tubs does Mainely Tubs offer?
Mainely Tubs offers hot tubs from Hot Spring Spas, Caldera Spas, and Freeflow Spas.
What nearby stores can I visit along with Mainely Tubs?
Nearby stores include SalonCentric for beauty supplies, Men's Wearhouse for men's clothing, and JOANN Fabric and Craft Stores for arts and crafts supplies, making it convenient to combine shopping trips.
Are there dining options close to Mainely Tubs?
Yes, Wendy's fast-food restaurant and Dunkin' coffee shops are nearby, perfect for grabbing a meal or coffee before or after your visit to Mainely Tubs.
Is there a place nearby where I can send or receive packages when visiting Mainely Tubs?
Yes, the UPS Access Point location is close by, offering convenient courier and shipping services during your visit.
Can I find hardware and home improvement stores near Mainely Tubs?
Nearby hardware and home improvement options include Ace Hardware, Curry Ace Paint & Hardware, and Halloran Painting, enabling you to address various home needs in one trip.
What makes Mainely Tubs notable in its industry?
Mainely Tubs has been serving Maine, New Hampshire, and Massachusetts since 1978 and is ranked as the world's largest Hot Spring Spas store for over 15 years, supporting over 30,000 customers.