Brand Certified
Lowe's Home Improvement
4.1(956 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
282 Russell Street, Hadley, MA
01035, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(413) 588-0270
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MA-Hadley/1916
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hadley, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
956 reviews
5 stars
547
4 stars
201
3 stars
61
2 stars
40
1 star
107
- SSSherry StoneFeb 13, 20261.0The only reason this isn’t zero stars is because of Fran in sales. When we went into the Hadley Lowe's physically, Fran was professional and truly did his best to help us navigate the mess. Unfortunately, the rest of the experience has been a disaster. We are going on two weeks with no hot water. We scheduled a hot water tank installation, but it’s been a string of no-delivery and no-show installers. Lowe’s Customer Care has been virtually non-responsive, leaving us in a loop of empty promises and zero communication. Being without hot water for 14 days is unacceptable. We haven't paid yet, and at this point, we likely won't. If you need an emergency appliance replacement, do not rely on Lowe’s corporate coordination—they will leave you stranded. Thank you, Fran, for trying, but the installation and support system here is completely broken."
- DMDavid McCarthyFeb 9, 20265.0The flooring dept is always great! Know what they are talking about and super helpful.
- VCVeronicaLynn CarletonFeb 5, 20264.0Was helpful and brought us straight to aisle for item. Pointed out a better deal of shop vac filters. Thank You
- AHAnna H.Jan 18, 20265.0Helpful, efficient. Much preferred over Home Depot.
- JCJon CJan 9, 20263.0Regular shopper kinda of annoyed website listed 4 items in stock 2 clerks checked their in store devices said 4 but weren't available so it was a wasted trip and alot of wasted fuel. Ended up at home depot
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hadley, MA?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers & dryers, and more at Lowe's Home Improvement in Hadley, MA.
What are the store hours for Lowe's Home Improvement in Hadley, MA?
Lowe's in Hadley is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What installation services does Lowe's provide?
Lowe's provides a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, sheds, shower doors, siding, sinks & faucets, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
Are there any nearby places where I can exchange propane near Lowe's in Hadley, MA?
Yes, Blue Rhino Propane Exchange is located near Lowe's in Hadley, offering propane exchange services convenient for customers visiting Lowe's.
Where can I find locksmith services near Lowe's Home Improvement in Hadley?
KeyMe Locksmiths, providing key and locksmith services, is located near Lowe's, making it easy to handle any lock or key needs before or after your visit.
What dining options are available close to Lowe's in Hadley?
Texas Roadhouse, a steakhouse and American restaurant, is nearby, offering a great place to enjoy a meal before or after your shopping trip at Lowe's.
Can I find garden supplies near Lowe's Home Improvement in Hadley?
Yes, Gardener's Supply, a nursery and gardening store, is located nearby, which complements your gardening and outdoor projects from Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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