Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hadley, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
796 reviews
5 stars
444
4 stars
190
3 stars
49
2 stars
35
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting positive interactions and assistance throughout their shopping experience.
Product Availability
Customers appreciated the wide selection of products available, often finding what they needed easily.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, including delays and poor communication.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a pleasant shopping environment.
Mixed Experiences
While many had positive experiences, there were notable complaints about inconsistent service and management issues, leading to frustration for some customers.
- JCJon C3 days ago3.0Regular shopper kinda of annoyed website listed 4 items in stock 2 clerks checked their in store devices said 4 but weren't available so it was a wasted trip and alot of wasted fuel. Ended up at home depot
- DMDan MasonDec 31, 20255.0One of the nicest Lowe’s I’ve been to. Nice, easy to find staff. Clean inside, with a large clearance area.
- MGmichael grossoDec 23, 20254.0Considering home depot's trump donations and politics this is the only other reasable choice.
- SMSonya MurrayDec 15, 20255.0A friendly experience and found way more than I was looking for great selection.Nice people pleasant experience🧡
- EJEdward JacqueSep 19, 20255.0I called on Sept 19 at 6:10 AM to check if I purchased an extended warranty and spoke with Kevin at the Hadley Lowes pro desk because appliances didn't open until 8. He took my info and called me back with all the info he had. I tried to do it online but the system couldn't locate me with name, phone, email etc. Let's bring people back to the work force instead of machines. Thank you Kevin
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hadley, MA?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers & dryers, and more at Lowe's Home Improvement in Hadley, MA.
What are the store hours for Lowe's Home Improvement in Hadley, MA?
Lowe's in Hadley is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What installation services does Lowe's provide?
Lowe's provides a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, sheds, shower doors, siding, sinks & faucets, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
Are there any nearby places where I can exchange propane near Lowe's in Hadley, MA?
Yes, Blue Rhino Propane Exchange is located near Lowe's in Hadley, offering propane exchange services convenient for customers visiting Lowe's.
Where can I find locksmith services near Lowe's Home Improvement in Hadley?
KeyMe Locksmiths, providing key and locksmith services, is located near Lowe's, making it easy to handle any lock or key needs before or after your visit.
What dining options are available close to Lowe's in Hadley?
Texas Roadhouse, a steakhouse and American restaurant, is nearby, offering a great place to enjoy a meal before or after your shopping trip at Lowe's.
Can I find garden supplies near Lowe's Home Improvement in Hadley?
Yes, Gardener's Supply, a nursery and gardening store, is located nearby, which complements your gardening and outdoor projects from Lowe's.