Mainely Tubs

Reviews

• EV

  Eric Verploegen

  Feb 22, 2026
  5.0
  We had a great experience with Mainely Tubs from the beginning. They have a nice showroom with a wide range of options. When we walked in, Nick explained to us the various options and helped us figure out what would be the best fit for us without any pressure. The tub we picked (HotSping - Pace) has a great look with a really nice design - a mix of lounge and upright seats for people of different sizes. Communication with Nick and the delivery team was great, and we got the tub in just before the January snowstorm. My wife and I have been taking a soak about 5 times a week, even in temperatures well below freezing. It is super relaxing, we have been sleeping better, and our friends who have come over for a soak have said the same! Highly recommend Mainely for the great service and great products!
• SM

  Stephen Murphy

  Feb 8, 2026
  5.0
  Lots of great information on how the tubs work and some pretty beautiful product.
• PH

  Paul Howland

  Jan 24, 2026
  5.0
  Outstanding experience start to finish. The sales person Nick was incredible and guided me through the models to help us narrow it down to the perfect fit for us. Nick recommended an electrician (Alex) who was incredible to work with and showed up exactly when he said he would. The tub delivery and install team was first class, everything went perfect. Nick followed up with me more than once to make sure all is going great. We love our hot tub! After talking about getting one of years, we finally got one and all we say now is why did we wait? Yup big fan of the tub, and big fan of Mainely Tub out of Natick (and Nick our Sales rep)!
• PM

  PJ McClay

  Nov 18, 2025
  5.0
  What a great experience, nothing but honest straightforward information with no sales pressure, a lot of companies could learn a lot from these guys. Carolina helped us through the process from start to finish, there wasn’t a single thing I can think of that she could have done better.
• VR

  Vikaasa Ramdas

  Nov 17, 2025
  5.0
  So we had got a Caldera Reunion hot tub a few months back, but there was a minor surface defect with it. Happily, Mainely Tubs Framingham sales (Carolina) and service department (special call-out to the L1 service crew) were able to resolve this issue for me by replacing the entire hot tub. Furthermore, since the new tub arrived in freezing weather, they brought a pump and a inflatable bladder to transfer the hot water (which was only about 2 months old) from the previous tub to the new tub. The L1 service crew were awesome and did a great job! Thank you so much!!

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