Aptive Pest Control

Reviews

• JH

  Jon Hersey

  Nov 22, 2025
  1.0
  If they try to tell you its 199 dollars to cancel and didnt warn you about this when you signed up just contact the better business bureau they will help you resolve the issue. Aptive is not a good company and their custome service is appalling. I closed my whole bank account to avoid paying them until I threatened them with the BBB then they were immediately nicer.
• DC

  Douglas Curl

  Nov 19, 2025
  1.0
  Do not use Aptive!! This company tricks people into signing up for their service and then charges their credit card every month for nothing. I just discovered this morning my wife was tricked into signing up back in May, by a door-to-door sales rep (scammer) named Evan Hawthorne. The company is definitely very sneaky, taking business away from local providers. Let’s shut them down, and bring the business back to local companies. A technician showed up this morning (nice guy) I asked him if I could speak with his boss and he didn’t know how to do that, he provided 800 number and I ended up talking with somebody in Africa, Who also had no way of connecting me to the actual company. The whole thing is a scam, apparently headquartered in Provo Utah. I’m sure after I post this review, there will be a pleasant, apologetic reply submitted……….but that too is not real, either ai generated or just some remote marketing service they hired to handle complaint reviews. Please take a couple minutes to spread the word. We need to shut down predatory companies like Aptive. Use your local pest control provider. Aptive has no accountability, no credibility, who know what poison they may be spraying. Cancel your Aptive account and contact your credit card company to dispute all charges. Let’s shut them down! Thank you for reading this review.
• PA

  Perry Abd

  Nov 18, 2025
  1.0
  The worst company that i had to deal with.they are trying to make money lying costumers and charging 200$ for cancelation fee.never ever let them to do door to door servise.Denzel came to my door and told me he will do one time servise for 10$ and i can deside if i would to work with them or not.i wish i read all the reviews before saying yes to him.after that i tried to reach aptive costumer servise and to the phone number that Denzel gave me.they ignored every call.i tried to explain them that i was not agree for the year agreement it was only for one time.the only answer i get was we can cancel but you have to pay 199$. Save your sanity and work with another company.
• SS

  Stephanie Thomson (Steph)

  Nov 14, 2025
  1.0
  They tricked my Mother in to a $20 dollar lawn treatment. She asked them multiple times to confirm she wasnt going to sign up for any membership they told her no. That was a lie, they turned around and charge her for a membership. When she tried to cancel they charged her $200 cancelation fee. She worked with her bank and BBB to get it back. Then they charged her account again. She is an older women who lives in a trailer park. I find it disturbing they are trying to take advantage of her. She has called me crying multiple times over this, she is older and doesnt need the stress. Shame on you.
• KK

  Katie King

  Nov 13, 2025
  1.0
  I would absolutely not recommend aptive… I would absolutely not recommend aptive to anyone. The first visit was barely sprayed if you can even say that. I don’t believe they even came into my yard. (I have a shepherd who is very aware of what’s happening, everyone was home - she never barked once- if someone was actually in my yard she would have went wild) I was also told all the products were non toxic when the salesman was selling me On the service - found out later that is absolutely not true. Awful product- they have to keep coming back and spraying . I was with another company for 6 years and never had issues - Switched to aptive because of a cunning sales man and have had issues ever since. Absolutely disgusted with the way the sales man sold me on a complete lie

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