Extra Space Storage

4.5
156 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 511 Springfield St in Feeding Hills, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
511 Springfield St, Feeding Hills, MA
01030, United States

Hours

Reviews

4.5
156 reviews
5 stars
119
4 stars
18
3 stars
4
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ginny received high praise for her professionalism, helpfulness, and responsiveness, with many customers expressing satisfaction with her assistance.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers reported dissatisfaction with frequent and significant rent increases, leading to frustration and complaints about pricing practices.

Accessibility

Customers appreciated the ease of access to their units, although some noted that the layout could be challenging for larger vehicles.

Mixed Experiences

While many reviews highlighted positive interactions with staff, there were also reports of rude behavior from some employees, leading to a mixed perception of customer service.
  • RH
    RJ Horacek
    5 days ago
    5.0
    Good place for long term storage. Stored all my home goods and garage equipment from 2018-2025 while we lived in the UK. No environmental issues when we emptied them out recently. Store with confidence.
  • DM
    Darline McIntosh
    Nov 7, 2025
    5.0
    I just rented a storage unit from here and I am so happy that I did the staff are very helpful and kind and I feel comfortable having my belongings here where it will be safe.. thank u Ginny and Steve
  • CD
    Christie Duclos
    Nov 3, 2025
    5.0
    Great storage facility, excellent location, great prices and friendly staff, easy to navigate the property and I like how it’s set back from the street , easy in and out and very safe , rooms are clean , this is my second time using this place , highly recommend
  • VL
    Vadim Loban
    Oct 29, 2025
    5.0
    Really like that place. Move in was super easy. I did everything online and then followed the instructions while moving in. I was able to easily find the unit. I’m trying to rent using the map they provided and they actually gave me a free lock which was super nice. Really like having the app to open the gate. Location is very clean. 100% recommend!
  • KM
    Karen Marshall
    Oct 28, 2025
    5.0
    Last Wednesday when I visited the site to check out 2 types of units we just caught Ginny before she was leaving to help us out and she really came through for us and even helped me pay online to reserve the unit that I chose and help navigate to set up an account as well! Ginny was very friendly knowledgeable and very helpful with our questions!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.