Extra Space Storage

4.7
842 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 749 Quequechan St in Fall River, MA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, covered loading bay, non climate controlled units available, parking spaces, elevator access, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
749 Quequechan St, Fall River, MA
02721, United States

Hours

Reviews

4.7
842 reviews
5 stars
737
4 stars
47
3 stars
6
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Crystal received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pest Issues

Several reviews highlighted significant concerns regarding rodent infestations, leading to damage of stored items and dissatisfaction with the facility.

Staff Responsiveness

Customers appreciated the staff's responsiveness and willingness to assist with various needs, although some noted instances of staff being unavailable.
  • KD
    Krystal Dupras
    Dec 30, 2025
    5.0
    Best experience with getting a storage! Building is clean and so nice. And best part of my experience was Crystal. She is so friendly and helpful, made me feel like it was being at home. I highly recommend this storage place. 1out of 10. I give it 10 all the way!! I’ll never go anywhere else! #thebest
  • AA
    Amaiyah
    Dec 29, 2025
    5.0
    Crystal at Extra Space Storage was absolutely amazing. I made a mistake ordering my unit online, and she helped transfer everything with ease. She answered all of my questions, made me feel so much better about my situation, and went above and beyond to find me a unit that fit my budget. Her kindness, patience, and understanding truly meant a lot during a stressful time. Crystal is an incredible asset to this location, and I’m so grateful for her help.
  • RS
    Ryan S
    Dec 28, 2025
    1.0
    Place is infested with mice and rats and believe me, mine isn't the only unit. It’s to the point where they’ve destroyed all of my stored furniture. Units have no ceilings. They ultimately couldn’t care less. I’ve paid this place tens of thousands of dollars as my rate is now $300/month. This is completely unacceptable. 100 year old building, number one priority should be controlling mice and rats especially for $300/month. Extra space is ultimately just another slumlord gouging you in an interest of corporate greed. Stay away from this place
  • MH
    Mark Hite
    Dec 26, 2025
    5.0
    This company is to be commended for exceptional customer service. I'm currently moving out of my house due to a divorce so the situation is already stressful. Needing a place to store my items I found a wonderful deal online for this company and the sign up was extremely easy over the phone. When I arrived to the actual place the staff were warm and welcoming and very informative. Everything was ready for me and I couldn't be happier! No I am not a paid testimonial or a bot. This is a real life experience and this company is amazing so far
  • DC
    Dee Camara
    Dec 24, 2025
    1.0
    WOW!!! Crystal Melendez how unprofessional are you and today of all days for you to treat me the way you did Keep talking behind my back and everyone else's We the customers know what you say and your friends that are constantly in the storage units working out of the units and selling ect. I paid my bill That place has rats and mice and bed bugs and cockroaches How many insurance claims do you have going just in December alone I can say some of my things are ruined I took my business else where Lots of your clients have as well I should had listened right from the start Your a drama queen Never in the office Keep going outside and go threw the trash Keep going outside to smoke How many nails How much trash did I pick up up off that dock I have pictures of mice as well Love and Light Merry Christmas

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.