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Business Details
About
LaundromatCleaning Services
Neptune Laundromat is a professional laundromat providing comprehensive laundry services in East Boston.
We offer high-capacity self-service laundry with 90-pound washers, professional wash-dry-fold services, and a reliable pickup and delivery network.
Our facility is fully attended by expert staff, ensuring immediate customer support and quality control for comforter cleaning and stain removal.
With over 26 years of local reputation, we prioritize convenience through discounted happy hour pricing and seamless laundry card integration.
Our climate-controlled facility features free WiFi, ATMs, and credit card acceptance.
Dryers are included with the cost of every wash.
Experience premium garment care from a trusted local authority.
Location
Hours
Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 12:00 AM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 12:00 AM
Saturday5:30 AM - 12:00 AM
Sunday5:30 AM - 12:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.