Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Dedham, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,533 reviews
5 stars
665
4 stars
323
3 stars
148
2 stars
84
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are helpful while others are unresponsive or rude.
Inventory Issues
Frequent reports of disorganized shelves and missing items, leading to customer frustration.
Delivery Problems
Numerous complaints about delayed or incorrect deliveries, causing significant inconvenience to customers.
Store Condition
Store cleanliness and organization are often criticized, with some customers noting a decline in overall store condition.
Positive Experiences
Some customers praised specific employees for exceptional service and helpfulness, highlighting a few positive interactions.
- BBBekah4 days ago5.0Daniel from this store went above and beyond to help me locate my online pickup order, the store was having trouble finding it. He also helped us load the heavy table into the car, really appreciate that Lowes has him to give us this huge help
- BRBaba Ram5 days ago5.0Good place to by wooden frames & etc
- SJSabrina Julian6 days ago5.0Had a paint order mix up with my work. Copeland helped me out, had a great positive attitude, fixed the problem, I left the store feeling a lot better. Thank you!!
- RERoger Rodriguez Real EstateNov 11, 20255.0Started at holiday decorations ~ ended up buying a freezer from Carolann in the appliance section (great salesperson and very personable). So→ GREAT service + good prices & they hire locals. Win-win ✅ #Massachusetts #dedham #lowes 💯🇺🇸
- RCRichard CobbOct 26, 20255.0Im a fan of lowes reasonable prices, even as a tradesman i get caught up in what I actually go in for and drift off into the tools section. Great customer service and well knowledable staff
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the operating hours of Lowe's Home Improvement in Dedham, MA?
Lowe's in Dedham, MA is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday. Hours may vary on holidays.
What types of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, gardening tools, lumber, paint, patio furniture, power tools, and more.
Does Lowe's provide installation services for products?
Yes, Lowe's provides various installation services such as appliances, flooring, cabinets, doors, windows, HVAC systems, blinds, decks, roofing, and more.
Can I shop for Lowe's products online and pick up in store?
Yes, you can shop online at lowes.com and choose in-store pickup at the Dedham location for your convenience.
What are the payment options available at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer delivery services for purchases?
Yes, Lowe's offers delivery services so customers can have their purchases delivered to their home.
What languages are supported at Lowe's Dedham store?
The Dedham Lowe's store primarily supports English and Spanish, with additional in-store translation services available for other languages.
Are there any nearby points of interest close to Lowe's in Dedham?
Yes, nearby places include the Dedham Mall for shopping, Starbucks for coffee, and Minute Key for key and locksmith services, which customers might visit before or after shopping at Lowe's.
How can nearby services like Minute Key and Blue Rhino Propane Exchange be useful when visiting Lowe's?
Minute Key provides key and locksmith services which could be convenient if you need new keys or lock services. Blue Rhino Propane Exchange nearby allows you to exchange propane tanks, useful if you're purchasing grills or outdoor equipment at Lowe's.
What other shopping options are available near Lowe's Dedham for a full day of errands?
Nearby you have stores like Burlington and Old Navy for clothing, Bob's Discount Furniture for home décor, and TJ Maxx for a variety of retail goods, making it convenient for a full shopping day around Lowe's.