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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Dedham, MA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,544 reviews
5 stars
669
4 stars
324
3 stars
149
2 stars
84
1 star
318
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful responses.
Product Availability
Customers frequently reported issues with stock levels, including items being out of stock or not located where indicated online.
Employee Assistance
While some employees received praise for their helpfulness, many customers experienced difficulty finding staff to assist them.
Delivery Issues
Several reviews detailed significant problems with delivery services, including missed deliveries and lack of communication regarding order status.
Store Condition
Customers noted that the store was often disorganized, with messy shelves and items in the wrong places.
- JJJackJan 2, 20265.0Love Lowe's but why have all pick-up in front of front door. move off to the side to your customers can use those spots.. Also why no open check outs, so tired of self checkouts..
- AWAndrew WilsonDec 31, 20251.0A worker named Angie didn't provide the best service tbh, she wasn't very nice to my mother but we got her items and left. Didn't appreciate that though. Gotta train these workers better, Loew's
- PDPhuoc DangDec 23, 20251.0Customer service can be improve, different shift have different policy on price adjustment
- TBTerra BelleDec 22, 20251.0Horrible Angie at the registers was so rude I couldn't believe it. She was staring at me like she hated me lol. All I did was ask for directions.i bought my stuff and left. I won't be back.
- ACAlan ChanDec 12, 20251.0Worst service ever. I asked the associate if they would price match another big box retailer and he said they did, called the supervisor for a code and then he stated they dont price match everyone, only home depot which is not what is stated on the Lowe's website, per the website; they dont limit which big box retailers they price match. I needed the part so I was like fine, then the item rang for the wrong price, another supervisor came and told me I had to show him that the scanner had the wrong price by having me walk to the aile to show them the sticker price which was marketed with a giant sign. He then rips all the tags and tells me he will fix it, then we walk back to the register. Store employees make up their own rules instead of following company policy. I will avoid going to this store from now on.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the operating hours of Lowe's Home Improvement in Dedham, MA?
Lowe's in Dedham, MA is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday. Hours may vary on holidays.
What types of products does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, gardening tools, lumber, paint, patio furniture, power tools, and more.
Does Lowe's provide installation services for products?
Yes, Lowe's provides various installation services such as appliances, flooring, cabinets, doors, windows, HVAC systems, blinds, decks, roofing, and more.
Can I shop for Lowe's products online and pick up in store?
Yes, you can shop online at lowes.com and choose in-store pickup at the Dedham location for your convenience.
What are the payment options available at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer delivery services for purchases?
Yes, Lowe's offers delivery services so customers can have their purchases delivered to their home.
What languages are supported at Lowe's Dedham store?
The Dedham Lowe's store primarily supports English and Spanish, with additional in-store translation services available for other languages.
Are there any nearby points of interest close to Lowe's in Dedham?
Yes, nearby places include the Dedham Mall for shopping, Starbucks for coffee, and Minute Key for key and locksmith services, which customers might visit before or after shopping at Lowe's.
How can nearby services like Minute Key and Blue Rhino Propane Exchange be useful when visiting Lowe's?
Minute Key provides key and locksmith services which could be convenient if you need new keys or lock services. Blue Rhino Propane Exchange nearby allows you to exchange propane tanks, useful if you're purchasing grills or outdoor equipment at Lowe's.
What other shopping options are available near Lowe's Dedham for a full day of errands?
Nearby you have stores like Burlington and Old Navy for clothing, Bob's Discount Furniture for home décor, and TJ Maxx for a variety of retail goods, making it convenient for a full shopping day around Lowe's.