Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Danvers, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,039 reviews
5 stars
499
4 stars
247
3 stars
101
2 stars
44
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or unprofessional.
Product Availability
Customers frequently reported issues with product availability and incorrect stock information, leading to frustration.
Store Cleanliness
Concerns were raised about the cleanliness of the store and the organization of products, with some areas described as dirty or poorly maintained.
Delivery Issues
Numerous complaints about delivery service, including missed appointments and poor handling of products during delivery.
Helpful Staff
Several customers highlighted specific employees who provided exceptional service, indicating that there are capable staff members despite overall dissatisfaction.
- NPNatural PhenomenonNov 8, 20255.0♻️ Light bulb and battery recycling available.
- AFAnna FinkelsteinNov 3, 20255.0Dave from the paint Department is the BEST!!! He helped and guided me through the process of getting paint and supplies for a job that I needed for a remodel on a 1400 sq home. With knowledge, wisdom and patience he got all my colors ready- think nearly 15 plus gallons and helped every step of the way. Best customer service ever!!!
- VVVegaNov 2, 20255.0It's pretty much what you should expect. Nothing notable either way.
- LVLouise VocinoOct 15, 20253.0Didn't have what I needed.
- NGNick GagnonSep 26, 20251.0I don't understand how in one week's time I go from one of the best experiences to one of the worst experiences! I go in around 3:00 p.m. on a Friday looking for zip system tape which you can find pretty easily at any other store. But when I try to find it on my phone by myself there's none in the location. So I approached the cashier at the pro desk and he has no clue what zip system even is. First how are you going to have somebody working at the pro desk that has no clue about the products. Once he finally figures out what it is I'm looking for he tells me to go to customer service and ask them and maybe they can help me out. As I'm walking through the store all I'm seeing are employees chatting with each other and not working. After about 20 minutes of searching I finally found what I was looking for in a shipping box on the floor nowhere where it was supposed to be. Such a shame for a store to be this lazy
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Danvers, MA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement provide?
They offer installation services such as appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, lighting, flooring, roofing, fencing, and more. They also provide free delivery, free haul away, and easy returns and exchanges.
What are Lowe's Home Improvement store hours?
Lowe's Danvers store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on some days like November 27 and December 25.
How can I pick up my order at Lowe's?
When your order is ready for pickup, you'll receive an email with instructions and the store location. You can pick it up during store hours at the designated area. Bring your order confirmation email or number and a photo ID. Only the cardholder or authorized user may pick up the order.
Does Lowe's offer delivery services?
Yes, Lowe's offers both delivery and in-store pickup services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I find Lowe's Danvers store online or download their app?
You can visit their website at lowes.com/store/MA-Danvers/1094 or download their app from the Apple App Store or Google Play Store.
What nearby places can I visit around Lowe's in Danvers, MA?
Nearby you can find Vip Mortgage for auto loans, One Day Doors & Closets for home improvements, and Clean Freak Junk Removal for home cleaning services.
Is there a nearby locksmith service near Lowe's Home Improvement in Danvers?
Yes, Minute Key (also known as minuteKEY) is a nearby key and locksmith service that customers can use before or after visiting Lowe's.
Are there any healthcare or professional services near Lowe's Danvers store?
Yes, nearby services include Arcadia Health Care (employment agencies), Senior Helpers Boston North (home health care, retirement home), and International Protective Services for professional and event photography.