Find everything you need for home upgrades at Lowe’s in Brockton, MA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers praised the helpfulness and friendliness of the staff, particularly in departments like gardening and appliances.
Store Condition
The store is generally reported as clean, spacious, and well-organized, making it easy for customers to navigate.
Product Availability
While some customers found the store well-stocked, others experienced issues with product availability and misinformation regarding stock.
Installation Services
There are significant complaints regarding the installation services, with customers expressing frustration over delays and poor communication.
Pricing Concerns
Customers noted that while prices are competitive, some items are perceived as higher than at competitors like Home Depot.
VK
Victoria Kean
Dec 26, 2025
5.0
Melissa was so much help looking at dish washers. Very informative and friendly.
KS
Karen Sampson
Dec 21, 2025
5.0
Workers always eager to help! Love this store
JW
Jamala Walcott
Dec 5, 2025
5.0
Very good service help
AW
April Wang
Nov 3, 2025
1.0
Don't apply Lowe's credit card, if you miss one payment, they will continually charge high interest rate even you pay off your balance.
KO
Khalid Omar
Oct 16, 2025
4.0
A large, spacious, clean and well designed super store having hardware, tools, home construction materials, electronics goods, paints, oils, improvement items, gardening stuff, etc.Has ample parking.
We were primarily looking for concrete mix and portland cement ; the staff helped us much.
Suggest a large Lay out Map at the entrance to help the incoming customers.Will save the time staff has to guide.
The prices, though competitive, are higher in overall national context.Affordability of customers should be taken into account.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Brockton, MA?
Lowe's offers a wide variety of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more, featuring trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Weber.
What are the store hours for Lowe's Home Improvement in Brockton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours noted on their website.
Does Lowe's in Brockton offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts major credit cards including American Express, Visa, Mastercard, Discover, Diners Club, as well as cash and checks.
Are installation services available at Lowe's in Brockton?
Yes, Lowe's provides a range of installation services including appliances, flooring, lighting, doors, HVAC, and more to assist customers with their home improvement needs.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your order history, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's in Brockton related to home improvement?
You can visit nearby stores such as Fernandes Paint for additional home improvement supplies and Minute Key for locksmith services, both located close to Lowe's.
Are there nearby restaurants where I can dine before or after shopping at Lowe's?
Texas Roadhouse, a popular steakhouse and American restaurant, is near Lowe's where you can enjoy a meal before or after your shopping trip.
What entertainment options are available near Lowe's Home Improvement in Brockton?
Westgate Lanes, a nearby bowling alley and entertainment center, offers a fun recreational option to visit alongside Lowe's.