Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brockton, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,343 reviews
5 stars
691
4 stars
324
3 stars
132
2 stars
54
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and misinformation regarding stock levels, leading to frustration.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing positively to the shopping experience.
Pricing
Prices are perceived as higher compared to competitors, with some customers expressing concerns about affordability.
Staff Knowledge
While some staff members are recognized for their expertise, others are seen as lacking knowledge or not providing adequate assistance.
- AWApril WangNov 3, 20251.0Don't apply Lowe's credit card, if you miss one payment, they will continually charge high interest rate even you pay off your balance.
- KOKhalid OmarOct 16, 20254.0A large, spacious, clean and well designed super store having hardware, tools, home construction materials, electronics goods, paints, oils, improvement items, gardening stuff, etc.Has ample parking. We were primarily looking for concrete mix and portland cement ; the staff helped us much. Suggest a large Lay out Map at the entrance to help the incoming customers.Will save the time staff has to guide. The prices, though competitive, are higher in overall national context.Affordability of customers should be taken into account.
- CKCity KnightsSep 28, 20251.0Wood cutting machine has been broken for over a month now, smh 🤦 just close the doors
- MJMichael JonesSep 26, 20255.0The cinder blocks I came for were on the opposite side of the store and not in the garden area but it is what it is
- JPJames PatinSep 16, 20251.0El Servisio al cliente. Yo llamé. Para una. Refrigeradora. Por que. Tenía. Un ruido pero no me contestaron Muy. Grosera. I lo colgaron la llamada
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Brockton, MA?
Lowe's offers a wide variety of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more, featuring trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Weber.
What are the store hours for Lowe's Home Improvement in Brockton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours noted on their website.
Does Lowe's in Brockton offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts major credit cards including American Express, Visa, Mastercard, Discover, Diners Club, as well as cash and checks.
Are installation services available at Lowe's in Brockton?
Yes, Lowe's provides a range of installation services including appliances, flooring, lighting, doors, HVAC, and more to assist customers with their home improvement needs.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your order history, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's in Brockton related to home improvement?
You can visit nearby stores such as Fernandes Paint for additional home improvement supplies and Minute Key for locksmith services, both located close to Lowe's.
Are there nearby restaurants where I can dine before or after shopping at Lowe's?
Texas Roadhouse, a popular steakhouse and American restaurant, is near Lowe's where you can enjoy a meal before or after your shopping trip.
What entertainment options are available near Lowe's Home Improvement in Brockton?
Westgate Lanes, a nearby bowling alley and entertainment center, offers a fun recreational option to visit alongside Lowe's.