Extra Space Storage

4.9
1210 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 41 Norwood St in Boston, MA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, kiosk, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
41 Norwood St, Boston, MA
02122, United States

Hours

Reviews

4.9
1,210 reviews
5 stars
1,166
4 stars
20
3 stars
7
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Janelle and George received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and helpfulness.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Staff Attitude

Customers appreciated the welcoming and positive attitude of the staff, noting their willingness to go above and beyond to assist.

Efficiency

The process of renting and accessing storage units was frequently described as easy and efficient, with staff providing clear guidance.
  • KT
    Kristina Tobin
    1 day ago
    5.0
    Had the experience today of meeting George & Janelle at the Dorchester location. Such delightful people and so helpful. They both made my experience very easy & fun! Who knew moving stuff could be fun! Thank you so much for your help!
  • DL
    Dezarae Li
    2 days ago
    5.0
    George was very helpful with everything, from informant about the unit down to helping with moving! Great hospitality! Janelle was very friendly as well and knowledgeable! Would recommend this place 100%
  • CM
    Christen Murray
    Nov 14, 2025
    5.0
    Had a storage unit here for a few years and always had a good experience. The facility is clean and secure and getting in and out was super easy. They have carts and dollys to use. The best part is the staff at the front desk - always friendly and happy to help especially today when I closed out my unit!
  • AC
    Alvin Case
    Nov 13, 2025
    5.0
    Great staff! Always helpful and courteous. Best team I've ever worked with in storage. We do a lot of fine art art and museum quality work; I trust this staff without question. Facilities are always clean including the WC. Thank you George and Janelle!
  • JT
    Jane Thomas
    Nov 13, 2025
    5.0
    I am new to this storage company in Boston. And I am a senior citizen who needed a lot of technical help today. Janelle and George could not have been nicer! They were super helpful in resolving some storage and moving issues, and should have commended.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.