Extra Space Storage

4.9
2901 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3175 Washington St in Boston, MA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, commercial tenants, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3175 Washington St, Boston, MA
02130, United States

Hours

Reviews

4.9
2,901 reviews
5 stars
2,807
4 stars
56
3 stars
12
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ino and Anthony, for their exceptional customer service and helpfulness.

Staff Knowledge

Reviewers noted that staff members were well-informed and provided clear explanations about services and pricing.

Facility Condition

The storage facility was described as clean and well-maintained, contributing to a positive overall experience.

Efficiency

Many customers highlighted the quick and easy process of renting and moving into storage units.

Bilingual Support

Ino's bilingual abilities were appreciated by Spanish-speaking customers, enhancing their experience.
  • TJ
    Taylor Jolly
    Nov 15, 2025
    2.0
    If you’re looking for a short storage unit stint, this place is great. Clean, easy to access, etc. however, if you want a longer term storage solution DO NOT rely on Extra Space Storage, they continuously up the rent, despite still advertising the original rate online. In less than a year and a half our rate has gone up from $89 to $212, while still advertising our original rate for the unit online. They are not incentivized at all to keep long term storage tenets, but instead encourage a ridiculous turn over rate.
  • RO
    Ruben Oviedo
    Nov 14, 2025
    5.0
    Anthony was has great customer service and explain everything clearly
  • LB
    Luis Bautista
    Nov 12, 2025
    5.0
    anthony torres was a great help and very verbal on everything he definitely knows what he is doing 100% recommend going to him or ask for him!
  • CC
    Cely Cruz
    Nov 12, 2025
    5.0
    Anthony Torres, hizo un buen trabajo,muy complaciente y explicó todo muy bien
  • EC
    Eddie Cartagena
    Oct 31, 2025
    5.0
    Ino has the greatest customer service and he is bilingual. Great for us Spanish speaking folks who have a hard time understanding English!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.