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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(3009 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3175 Washington St in Boston, MA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, commercial tenants, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3175 Washington St, Boston, MA
02130, United States

Hours

Reviews

4.9
3,009 reviews
5 stars
2,914
4 stars
57
3 stars
12
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ino and Anthony received numerous praises for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.

Facility Experience

Customers reported a positive experience with the facility, noting it was clean, easy to access, and well-maintained.

Staff Recognition

Multiple reviews suggested that Ino and Anthony deserve raises or promotions due to their outstanding service.

Communication

Customers appreciated the clear and detailed explanations provided by staff regarding pricing and services.
  • AR
    ariela reynoso
    1 day ago
    5.0
    Paula was quick and very understanding. Very helpful.
  • JA
    Jessika Acharya
    1 day ago
    5.0
    Paula and Ino were great help with helping me find my unit and establishing how to get in and out. They were very patient, knowledgeable and solved my problem!
  • RP
    Rachel Pizarro
    5 days ago
    5.0
    Thank you for all your help. Staff is very helpful.
  • LS
    LaKeesha Sanders
    5 days ago
    5.0
    The store manager Ino has amazing customer service. He's patient and very helpful.
  • AA
    AshliT
    Feb 18, 2026
    5.0
    So far my initial experience has been positive. Just reserved a unit and talked with the manager at the Washington Street location in Boston. He was very friendly, helpful and knowledgeable. I’m hopeful that my remaining experiences (move in, access and monthly payment processing) go as smoothly.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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