Store your belongings at Extra Space Storage on 3175 Washington St in Boston, MA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, commercial tenants, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Ino and Anthony received numerous praises for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.
Facility Experience
Customers reported a positive experience with the facility, noting it was clean, easy to access, and well-maintained.
Staff Recognition
Multiple reviews suggested that Ino and Anthony deserve raises or promotions due to their outstanding service.
Communication
Customers appreciated the clear and detailed explanations provided by staff regarding pricing and services.
AR
ariela reynoso
1 day ago
5.0
Paula was quick and very understanding. Very helpful.
JA
Jessika Acharya
1 day ago
5.0
Paula and Ino were great help with helping me find my unit and establishing how to get in and out. They were very patient, knowledgeable and solved my problem!
RP
Rachel Pizarro
5 days ago
5.0
Thank you for all your help. Staff is very helpful.
LS
LaKeesha Sanders
5 days ago
5.0
The store manager Ino has amazing customer service. He's patient and very helpful.
AA
AshliT
Feb 18, 2026
5.0
So far my initial experience has been positive. Just reserved a unit and talked with the manager at the Washington Street location in Boston. He was very friendly, helpful and knowledgeable. I’m hopeful that my remaining experiences (move in, access and monthly payment processing) go as smoothly.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents near Egleston and surrounding neighborhoods like Roxbury, Jamaica Plain, and Stoneybrook.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Washington St and Boylston St.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to The Boston Beer Company.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
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