Store your belongings at Extra Space Storage on 26 Cook St in Billerica, MA today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Alex and Alexei, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is noted for being clean, well-maintained, and safe, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the smooth and efficient process of renting units and accessing storage, making it less stressful for customers.
Staff Attitude
The staff's positive attitude and willingness to go the extra mile were frequently mentioned, enhancing the overall customer experience.
Recommendations
Numerous customers highly recommended the facility, citing their excellent experiences and the quality of service received.
JC
JO'EL CABRERA
Nov 7, 2025
4.0
Isaiah/Alex have great customer service and very helpful.
PC
Peggy C
Nov 1, 2025
5.0
Great Attitude~
EW
Eugene Wang
Oct 25, 2025
5.0
Alex was an incredible help with our storage needs. We highly recommend him.
TT
tanya
Oct 24, 2025
5.0
Easy to use! Staff has always been very helpful!
IW
Iyad Wanis
Oct 3, 2025
5.0
"I had such a great experience with Extra Space Storage on Cook Street in Billerica, and it was all thanks to Alex! From the moment I walked in, Alex was incredibly helpful, friendly, and professional. He really made the whole process smooth and stress-free. I was storing some of my carpet cleaning equipment, and Alex made sure I got exactly the right unit and answered every question I had. Honestly, if you need storage in the area, go see Alex—he's the best!"
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Billerica, Wilmington, Burlington, Carlisle, Bedford, Tewksbury, Chelmsford, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Cook St and Boston Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage in Billerica?
The gate is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
During what hours is the Extra Space Storage office open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
What types of storage units does Extra Space Storage offer?
They offer a large selection including standard units, drive-up units, and climate-controlled units suitable for temperature-sensitive items.
Can I store my vehicle at Extra Space Storage?
Yes, they provide vehicle storage options including indoor, outdoor, and covered vehicle storage spaces.
Does Extra Space Storage offer packing and moving supplies for purchase?
Yes, moving and packing supplies including boxes are available online and at the local facility.
How can I reserve a storage unit at Extra Space Storage in Billerica?
You can reserve your unit online through their website reservation page.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby healthcare facilities are close to Extra Space Storage?
Nearby healthcare providers include Beth Israel Lahey Health Primary Care, Harvard Vanguard Billerica hospital, Evergreen Dental, and several individual doctors like Padmavati S Pimrale and Thomas Q Garvey, MD.
What recreational or family-friendly places are near Extra Space Storage?
Ackerson Playground and Tumble Kids Billerica gymnastics center are nearby spots to enjoy before or after your visit.
Are there places to eat or relax near Extra Space Storage in Billerica?
Yes, The Pongal Indian Restaurant and Hanley’s Pinehurst Tavern, which is also a pub and golf course, are nearby options for dining and leisure.