At Crystal Pool & Spa, we’re dedicated to helping homeowners throughout Bellingham, MA and the surrounding areas make owning a pool or spa stress free. With years of hands‑on expertise, we provide dependable pool and spa services including openings, closings, weekly maintenance, repairs, water testing, and equipment installation.
In addition to our professional service team, visit our fully stocked pool and spa store, offering everything you need to keep your water crystal‑clear all season long. From chemicals and filters to pumps, accessories, and replacement parts, we carry trusted brands and provide expert guidance to help you choose the right products for your pool or spa.
As a locally owned business, we take pride in offering honest advice, quality workmanship, and customer service you can count on. Whether you’re looking for reliable maintenance, a system upgrade, or top‑quality supplies, Crystal Pool & Spa is here to make pool and spa care easy and enjoyable.
The staff is frequently praised for being friendly, knowledgeable, and helpful, providing excellent customer service and support.
Professionalism
Many reviews highlight the professionalism and expertise of the team, particularly in handling pool maintenance and installations.
Product Quality
Customers appreciate the quality of products and services offered, including pool supplies and installation services.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding service inconsistencies and customer service issues, particularly related to pricing and job completion.
SM
Sandy Mcnamara
Dec 21, 2025
5.0
We have our pool opened closed and weekly maintenance done by Crystal Pool and have for many years.They also I stalled our new liner. They do a wonderful job and are always kind and courteous.
DH
Dareel Hammond
Dec 11, 2025
5.0
Amazing service! Every time we have a problem with our pool, they are knowledgeable to direct us to what we need and it gets fixed. The staff is friendly and the owners are great! The only pool and spa store for us!
TD
Teddy D
Nov 24, 2025
5.0
I have been doing business with Crystal pool and spa for over 40 years. They are the best of the best.
MB
Melissa Bailey
Nov 19, 2025
5.0
I had an outstanding experience with Crystal Pool & Spa! From start to finish, Kim was absolutely amazing. She guided me through the entire process—from installing our new liner to closing the pool for the season—with so much patience and professionalism.
I had a lot of questions along the way, and Kim never once made me feel like a bother. She always took the time to explain everything clearly and even came out right away whenever I needed something checked or wasn’t sure about something. Her dedication and responsiveness truly set her apart.
Thanks to Crystal Pool & Spa and especially Kim, the whole experience was smooth, stress-free, and incredibly reassuring. I highly recommend them to anyone looking for exceptional pool service!
Frequently Asked Questions About Crystal Pool and Spa
How often should I test my pool water?
We recommend testing your pool water at least once per week during swimming season. For pools with high usage or after heavy rainfall, more frequent testing is advised to maintain proper chemical balance.
What should my pool's ideal chemical levels be?
For optimal pool health, maintain these chemical levels: chlorine at 1-3 ppm, pH between 7.2-7.6, alkalinity from 80-120 ppm, and calcium hardness between 200-400 ppm. Proper balance prevents issues like cloudiness, algae growth, and equipment damage.
How often should I run my pool pump?
During peak season, operate your pool pump for 8-12 hours daily. This ensures adequate circulation and filtration, maintaining clean and clear water.
Why is my pool water cloudy?
Cloudy pool water often results from inadequate circulation, insufficient sanitizer, elevated pH, or a clogged filter. Addressing these factors typically resolves the issue.
How often should I clean or backwash my pool filter?
Clean or backwash your filter when the pressure gauge reads 8-10 PSI above normal. Sand and DE filters usually need backwashing every few weeks, while cartridge filters require cleaning every 4-6 weeks.
What causes algae, and how can I prevent it?
Algae thrives when chlorine levels are low or water circulation is poor. Prevent growth by maintaining proper sanitizer levels, brushing the pool weekly, and ensuring good water flow.
How often should I shock my pool?
Shock your pool every 1-2 weeks, and after events like heavy rain, large gatherings, or signs of algae. This super-chlorination helps maintain water quality.
Do I need to brush my pool even if I have an automatic cleaner?
Yes, brushing is necessary even with an automatic cleaner. While cleaners handle debris, they can't scrub walls or corners effectively. Weekly brushing prevents algae buildup and maintains clean surfaces.
How can I reduce chlorine smell or irritation?
A strong chlorine odor often indicates insufficient free chlorine. Shock the pool and maintain proper levels to eliminate the smell and reduce irritation caused by combined chloramines.
How often should I check my pool equipment?
Conduct weekly inspections of pumps, filters, heaters, and skimmers. Look for leaks, clogs, unusual noises, or reduced water flow. Regular checks prevent costly repairs and ensure efficient system operation.
Brand Certified Facts from Crystal Pool and Spa
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Certified February 22, 2026Yext Knowledge Graph
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