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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 137 Rumford Ave in Auburndale, MA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
647 reviews
5 stars
622
4 stars
11
3 stars4
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Javon and Cameron, received high praise for their helpfulness, professionalism, and friendliness, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Pricing Issues
Several customers expressed concerns about frequent price increases and lack of communication regarding rate changes, leading to dissatisfaction.
Accessibility
Customers appreciated the easy access to units, availability of carts, and efficient processes for moving in and out.
Overall Experience
Many reviews highlight a positive overall experience, with customers recommending the facility for its service and cleanliness.
- AJAnna JokovitsNov 11, 20255.0Clean facility! Highly recommend as this is my second time coming back for storage space.
- SLStacy LandauNov 1, 20255.0Staff is very helpful! Only issue is the timed lights go off way too quickly leaving one in the dark which poses a hazard.
- DCDee CorbOct 27, 20255.0Javon and Miles provided exceptional assistance by offering comprehensive information regarding the various pricing options for storage units, which was greatly appreciated for my belongings. Their support was particularly valuable as I needed this information to share with my daughter.
- IHIsiah HopeOct 27, 20255.0I recently had a fantastic experience at Extra Space Storage, thanks to Javon. From the moment I arrived, he was welcoming, professional, and extremely helpful. He took the time to answer all my questions and guided me through the rental process with patience and clarity. Javon made sure I understood all the details and even offered helpful tips about how to best store my items. His friendly demeanor and willingness to go the extra mile made the whole experience stress-free. The facility was clean, organized, and secure, which gave me confidence that my belongings are in good hands. I highly recommend Extra Space Storage, and if you get the chance, ask for Javon he truly makes the experience excellent!
- CBChristelle BretousOct 13, 20255.0Over the past few months, I’ve been living in Florida while maintaining a storage unit in Boston that I needed to clear out and close. Throughout this process, I’ve been in contact with Javon, and I honestly can’t express enough how helpful and professional he has been from day one. Javon consistently went the extra mile, offering timely phone call reminders and making what could have been a stressful situation feel smooth and manageable. His communication was always clear, courteous, and proactive. Today, I finally traveled to Boston and had the pleasure of meeting Javon in person. My morning had been hectic to say the least, but from the moment I arrived, Javon’s assistance brought a sense of calm. You know those rare people that God places in your path at exactly the right moment? That’s Javon He stepped in without hesitation, genuinely happy to help, without ever making me feel like a burden. In fact, there were moments when I thought I might be bothering him, but he was not only accommodating, he was joyful and respectful beyond words. His level of service went far beyond customer service; it was a reflection of someone who truly loves what he does and takes pride in doing it well. Javon’s professionalism, kindness, and humanity made my entire day easier and honestly, it could’ve gone very differently without him. I’m writing this review because he deserves recognition. People like Javon don’t just make businesses better, they make the world a better place. To anyone reading this: if you have the chance to come to this location, I hope you get to meet this amazing young man. Javon is a reminder that good people are still out there and that excellence in service, rooted in kindness, still exists. Thank you, Javon. You are appreciated more than words can say. I wish you all the success and blessings that life has to offer
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Auburndale, Newton, Waltham, Weston, Watertown, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Rumford Ave and Lexington St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Lasell College, Brandeis University, and Bentley University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours at Extra Space Storage in Auburndale, MA?
The facility is accessible every day from 6:00 AM to 10:00 PM.
What type of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units and standard units, vehicle storage, and more to suit various needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes available online and at their local facility.
How can I determine the right storage unit size for my belongings?
Extra Space Storage provides a Storage Unit Size Guide to help estimate how many boxes and items can fit in each unit.
Where is Extra Space Storage located?
It is located at 137 Rumford Ave, Auburndale, MA 02466, at the corner of Rumford Ave and Lexington St.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Does Extra Space Storage offer electronic gate access and on-site management?
Yes, the facility features electronic gate access and has an on-site resident manager to assist customers.
What nearby colleges are close to Extra Space Storage?
Nearby colleges include Lasell College, Brandeis University, and Bentley University, convenient for students needing storage.
What other businesses or services are located near Extra Space Storage that customers might visit?
Nearby places include Wntn Radio station, Girl Fit Physical Therapy gym, BetterQi Acupuncture & Wellness, and various dental offices such as Roland E. Vanaria, DDS and Newton Dentistry.
How can nearby places like the Newton Firefighters Local 863 or Newton Resource Recovery Center be useful to customers visiting Extra Space Storage?
Customers might visit Newton Firefighters Local 863 for community events and safety resources or the Newton Resource Recovery Center for recycling needs before or after their storage visit.