Brand Certified
Extra Space Storage
4.8(400 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
245 Washington St, Auburn, MA
01501, United States
Certified by Extra Space Storage • Feb 22, 2026
(508) 832-3323
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/massachusetts/auburn/300048/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 245 Washington St in Auburn, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
400 reviews
5 stars
362
4 stars
17
3 stars
10
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Wiley and Regina, received high praise for their helpfulness, professionalism, and friendliness.
Cleanliness
The facility is consistently noted as clean and well-maintained by multiple customers.
Ease of Process
Customers reported a smooth and quick check-in and rental process, making their experience hassle-free.
Pricing Concerns
Some customers expressed dissatisfaction with significant rent increases after the promotional period.
- SLSusan LeboeufFeb 9, 20265.0Extremely helpful staff! Tour and information was thorough and helpful. Easy sign up and payment plans. Senior discount, thank you. Thank you Jen and Wiley, so appreciated!
- MVMaria VelezFeb 4, 20265.0Wiley, was a very pleasant person to deal with, Very friendly polite. Took his time to show us around and made us feel comfortable. It was a pleasure renting a unit with him. I Highly recommend him. Thank you so much for your service.
- CCCatalina CarreroFeb 4, 20265.0I'm very grateful for Mr Wiley he did really good since the beginning to the end thank you
- JWJason WJan 29, 20265.0Great Storage Facility, great on-site customer service!
- JMJaz MonkJan 22, 20265.0Very good experience. Check in was fast and easy. Wiley helped with a few questions I had and made sure I was totally happy with my move in. Wiley was very nice I appreciate his help.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Auburn and Millbury.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Washington St and Millbury St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access gate hours for Extra Space Storage in Auburn, MA?
Extra Space Storage's gate is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including standard, climate-controlled, drive-up access units, and vehicle storage options such as RV and car parking.
How can I determine the right storage unit size I need at Extra Space Storage?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate the number of boxes and items that fit each unit size.
What are the accepted payment options at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Does Extra Space Storage in Auburn have an on-site manager?
Yes, there is an on-site resident manager available to assist customers.
Are moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving boxes and packing supplies are available for purchase both online and at the facility.
What are Extra Space Storage's holiday hours?
Extra Space Storage is closed on Thanksgiving Day (11/27/2025), Christmas Day (12/25/2025), New Year's Day (1/1/2026), and Independence Day (7/4/2026).
How can nearby movers and truck rentals help me when using Extra Space Storage?
Nearby businesses like Son Light Movers provide packing services, and Penske Truck Rental offers trucks and RV rentals to assist with your move to or from the storage facility.
What nearby businesses could I visit before or after using Extra Space Storage?
You might visit CubeSmart Self Storage for additional storage options or check out retail supplies at HD Supply White Cap and White Cap building supply stores nearby.
Are there any nearby automotive or vehicle services around Extra Space Storage?
Yes, Northeast Battery offers automotive repair services, and Fleet Electrical Service provides automotive parts and customization nearby, useful if you store vehicles with Extra Space Storage.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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