Store your belongings at Extra Space Storage on 81 W Union St in Ashland, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Craig and Brad received numerous positive mentions for their helpfulness, friendliness, and professionalism, contributing to a great customer experience.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, enhancing customer satisfaction.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases after initial promotional rates, leading to feelings of being misled.
Accessibility
Customers appreciated the ease of access to the facility and the availability of carts and dollies for moving items.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding overcharging and poor communication from the call center.
JR
John Rainone
6 days ago
5.0
I’ve had an excellent experience with Extra Space Storage in Ashland, MA. The facility is clean, secure, and very easy to access, which gave me peace of mind right from the start. The staff has been outstanding—friendly, professional, and always willing to help with any questions. The entire rental process was quick and straightforward, and the units are well-maintained.
If you’re looking for reliable, hassle-free storage with great customer service, this is the place to go. Highly recommended!
LR
Liam Roche
Nov 10, 2025
5.0
Had a small issue and Craig Cellitti of the Ashland, MA facility resolved it immediately. Take-charge attitude that got me going again with zero hassle.
I am a happy ongoing client.
KM
Khalil Martinez
Nov 4, 2025
5.0
Nice and clean place very easy goin.
RH
Richard Hurwitz
Oct 29, 2025
5.0
Excellent facility. Stored one of my cars here . Clean safe and dry .
DA
Dennis Acker
Oct 28, 2025
5.0
Craig is always super helpful when needed. Place is kept immaculate and clean. I like that they have two wheelers to help with storage. Being in a wheelchair makes this easier.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents near Hopkinton, Holliston, Framingham, and Natick.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of W Union St and James Jackson Way.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Ashland, MA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for both gate access and office hours.
Where is Extra Space Storage located in Ashland, MA?
Extra Space Storage is located at 81 W Union St, Ashland, MA 01721, at the intersection of W Union St and James Jackson Way.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers both climate-controlled and standard storage units to meet various storage needs.
Are there drive-up storage units available at Extra Space Storage?
Yes, Extra Space Storage provides drive-up access units that allow you to pull a vehicle right up to your storage unit for easy loading and unloading.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies that can be purchased online or at the local facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/massachusetts/ashland/3825/ or contact them directly.
What types of payments does Extra Space Storage accept?
Extra Space Storage accepts various payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What nearby storage facilities are located near Extra Space Storage?
Nearby storage facilities include CubeSmart Self Storage and another Extra Space Storage location, offering additional options for your storage needs.
Are there automotive services near Extra Space Storage in Ashland, MA?
Yes, automotive services near Extra Space Storage include Marathon Auto Service, Mobil, L And M Repair Services LLC, and Tom's Auto Body Inc for repair, gas, and towing needs.
What nearby amenities can I visit around Extra Space Storage?
Nearby amenities include Dunkin' for coffee and donuts, Walker Field for recreational activities, and Champions at Ashland Middle School for education and childcare services.