Extra Space Storage

4.7
629 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 89 Waverly St in Ashland, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
89 Waverly St, Ashland, MA
01721, United States

Hours

Reviews

4.7
629 reviews
5 stars
550
4 stars
41
3 stars
12
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Andrew and Brad, received high praise for being friendly, helpful, and accommodating throughout the rental process.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Ease of Use

Customers found the rental process to be quick and straightforward, with many appreciating the online setup and easy access to units.

Pricing Issues

Several reviews highlighted concerns about frequent and significant price increases, leading to dissatisfaction among long-term customers.

Security Concerns

Some customers reported issues with pest control and unit conditions, including rodent droppings and flooding, raising concerns about the overall safety of their stored items.
  • IA
    iLA Acevedo
    6 days ago
    5.0
    Staff are great and helpful.
  • LS
    Loni Sotir
    Nov 10, 2025
    2.0
    The rate hikes after the promotional period end are exorbitant and prohibitive.
  • MH
    Marian Haworth
    Nov 1, 2025
    5.0
    Whet in to get a storage unit. It only took about 20 minutes and I was on my way to go to my storage unit. It was so easy and the guy was very helpful.
  • RW
    Ryan Wang
    Oct 27, 2025
    5.0
    The staff are conscientious and responsible, and I am very happy to be here.
  • MK
    Mike Korbey
    Oct 6, 2025
    4.0
    Service was friendly, we got the last available unit of the type we wanted, and it’s very convenient getting in and out. My only complaint is that the app didn’t work. But it’s not a big deal punching in the code each time.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.