Extra Space Storage

4.7
645 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 89 Waverly St in Ashland, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
89 Waverly St, Ashland, MA
01721, United States

Hours

Reviews

4.7
645 reviews
5 stars
561
4 stars
42
3 stars
14
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Andrew and Brad, for their helpfulness, professionalism, and friendly demeanor.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive storage experience.

Price Increases

Many reviews highlighted concerns about significant and frequent price increases after the initial rental period, leading to dissatisfaction among long-term customers.

Pest Issues

Several customers reported problems with pests, including rodent droppings in storage units, which negatively impacted their experience.
  • ES
    Edith Siff
    Dec 31, 2025
    5.0
    This facility is top notch. I've felt very secure storing our things here. Andrew has always gone above and beyond! The team keeps the place clean and well attended and I can confidently highly recommend!
  • RM
    Ryan Mcguinness
    Dec 24, 2025
    5.0
    This storage company not only has the best prices and extra clean but 2 wonderful men that work there and not only have common courtesy but also are completely understanding when a situation arises!!!!!
  • DB
    Dana Bache
    Dec 23, 2025
    5.0
    We’ve been with Extra Space Storage for over three years, and Andrew has been an absolute pleasure to work with throughout the entire time. He is professional, courteous, and always goes above and beyond to make sure everything runs smoothly. Whether it was answering questions, helping us with our unit, or just checking in to ensure we were satisfied, Andrew consistently provided excellent customer service. It’s rare to find someone so dependable and genuinely caring in this industry, and we truly appreciate all his efforts. Thanks to Andrew, our experience here has been stress-free and positive from start to finish. Highly recommend both Extra Space Storage and Andrew for anyone looking for reliable storage solutions!
  • JJ
    Jeanmarie Johnson
    Dec 22, 2025
    5.0
    Facility is always immaculate. Employees have always been so very helpful and friendly (I’ve had stuff stored there for 14 years and go there often). Andrew is the manager, and is a wonderful person to deal with! 😊
  • MB
    Melissa Burnham
    Dec 17, 2025
    4.0
    The service was great. The only problem I had was the amount of mouse poop in both of the storage lockers I rented it was unbelievable. I actually closed out my unit because some of my stuff was getting destroyed by the pest in the units. You might wanna contact an exterminator. I did not take pictures of what I swept up. I wish I had.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.