Business Details
About
Carpet Cleaning ServiceWater Damage RestorationMold RemovalUpholstery Cleaning ServiceFloor & Tile Cleaning
Longo Carpet Cleaning & Restoration provides carpet cleaning, area rug cleaning, carpet protectant, hardwood floor cleaning, tile cleaning, upholstery cleaning, mold remediation, water-damage service, and 24-hour service to Western MA and Northern CT.
Location
Longo Carpet Cleaning and Restoration
80 Ramah Circle South, Agawam, MA
01001, United States
Hours
Reviews
4.9
403 reviews
5 stars
387
4 stars
9
3 stars1
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, friendliness, and attention to detail during service.
Quality of Work
Customers reported high satisfaction with the cleaning results, often noting significant improvements in carpet and upholstery appearance.
Timeliness
The service was frequently described as prompt, with technicians arriving on time and completing jobs efficiently.
Customer Service
Many reviews highlighted excellent customer service, including easy scheduling and helpful advice from technicians.
- RPRuth paradine1 day ago5.0Everyone we dealt with here was so friendly and helpful. booking the appointment with Olivia was super she was so helpful at the finding the best way for us to get the service and made sure that all applicable discounts were used.. very pleasant and friendly. And the two guys Dana and Ray. that came to the house were also great. friendly and professional. Did a great job. We are very pleased and would recommend and definitely use again....thank you
- CNChris NewmanJan 6, 20265.0Hired Longo Carpet Cleaning to clean all of our carpets at our historic inn. All the techs Jason, Chris, Jack and Dana were all professional and completely made this task so easy. Navigating through all of our corridors and event spaces and being mindful of all guests. I can’t say enough about the professionalism you will receive when hiring Longo. Thanks to you all!
- DSDina SlaytonJan 5, 20265.0Very professionally done, my carpets look brand new! Complete in a timely manner on a very cold Saturday morning! Thank you !
- JFJeffrey FindlayJan 2, 20265.0Jason and Ryqwaun were very attentive and did a great job removing the stain. The stain was a dog accident that was spread up and down the hall. I have had Longo do several jobs from carpet to duct cleaning. They are always my first call.
- HHHueston HolderDec 21, 20255.0Great experience with Longo, very reasonably priced and they did a good job on our carpets (just moved into a new house and the previous owner had an assortment of pets). The carpets aren’t perfect, but we now know they’re at least clean! Our technician, Rayqwaun, and his partner were awesome - super nice, informative, and fun to have over. Would absolutely recommend if you’re looking to get your carpets cleaned!
Frequently Asked Questions About Longo Carpet Cleaning and Restoration
How often should I have my carpets professionally cleaned?
The frequency of professional carpet cleaning depends on your specific household circumstances. Generally, we recommend a thorough cleaning every 12 to 18 months to maintain freshness and prolong carpet life. However, homes with pets, children, or residents with allergies may benefit from more frequent cleanings. Regular professional maintenance not only enhances the appearance of your carpets but also contributes to a healthier living environment.
How long does it take for carpets to dry after cleaning?
Drying time for carpets typically ranges from 6 to 12 hours, influenced by factors such as weather conditions, air circulation, and carpet type. Our advanced equipment is designed to expedite the drying process. To further assist, we recommend opening windows or using fans to improve air flow.
Can professional carpet cleaning remove pet odors and stains?
Yes, our professional carpet cleaning services are highly effective in addressing pet-related stains and odors. We employ specialized treatments that target and break down stains while eliminating odors at their source, rather than simply masking them. Our methods are particularly suited for persistent pet-related issues.
What should I do right after water damage happens?
In the event of water damage, your first priority should be to stop the water source if possible. Immediately following this, contact our emergency services. Swift action is crucial in preventing extensive damage and mold growth. We provide round-the-clock emergency water extraction and drying services to rapidly restore your property.
Will my homeowner's insurance cover water damage restoration?
Insurance coverage for water damage restoration varies depending on your specific policy. Many insurance plans provide coverage for sudden and accidental water damage, but may not cover issues resulting from long-term problems such as slow leaks. Our team can assist you in navigating the claims process and communicate directly with your insurance provider to streamline the procedure.
How do I prevent mold after water damage?
Preventing mold growth after water damage requires prompt action. Mold can begin to develop within 24 to 48 hours, making rapid drying of the affected area essential. We utilize industrial-grade dehumidifiers and air movers to thoroughly dry the space, effectively preventing mold establishment.
How soon can I walk on my carpets after cleaning?
Immediate walking on cleaned carpets is permissible with clean socks or dry footwear. However, for optimal results, we advise waiting until the carpet is completely dry before replacing furniture or area rugs.
How do you dry out my home after water damage?
Our water damage drying process involves the use of professional-grade dehumidifiers, high-velocity air movers, and advanced moisture detection equipment. This comprehensive approach ensures thorough drying of all affected areas, helping to prevent mold growth and additional structural damage.
Do I need to leave my home during water damage restoration?
In most instances, you can remain in your home during the restoration process. However, in cases of extensive damage, structural concerns, or potential health risks such as mold, we may recommend temporary relocation for your safety and well-being.
Why should I hire a professional for water damage restoration?
Professional water damage restoration is crucial for addressing more than just surface moisture. Our trained specialists possess the necessary equipment and expertise to effectively restore your property, preventing long-term issues such as mold growth, structural deterioration, and potential health hazards.
How often should I have my carpets professionally cleaned?
It is generally recommended to have professional carpet cleaning every 12 to 18 months. Homes with pets, children, or allergies may need more frequent cleanings to maintain freshness and prolong carpet life.
How long does it take for carpets to dry after cleaning?
Carpets typically take 6 to 12 hours to dry after cleaning, depending on weather, air circulation, and carpet type. Using fans or opening windows can help speed up drying.
Can your professional carpet cleaning remove pet odors and stains?
Yes, specialized treatments are used to effectively remove pet stains and odors by targeting and breaking them down at the source rather than masking them.
What should I do immediately after experiencing water damage?
Stop the water source if possible and contact our 24/7 emergency services immediately. Prompt action helps prevent extensive damage and mold growth.
Will my homeowner's insurance cover water damage restoration?
Coverage depends on your specific insurance policy. Many cover sudden accidental damage but not long-term issues like slow leaks. Our team can assist with claims and communicate with your insurer.
How do you prevent mold after water damage?
Prompt drying using industrial-grade dehumidifiers and air movers is essential, as mold can develop within 24 to 48 hours after water damage.
Where is Longo Carpet Cleaning and Restoration located?
We are located at 80 Ramah Circle South, Agawam, MA 01001, serving Western Massachusetts and Northern Connecticut.
What payment methods are accepted at Longo Carpet Cleaning and Restoration?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa for your convenience.
Are emergency water damage services available at Longo Carpet Cleaning and Restoration?
Yes, emergency water damage restoration services are available 24/7 to quickly respond to your needs.
What nearby places can I visit around Longo Carpet Cleaning and Restoration?
Nearby places include Old School Boxing Agawam, Affordable Duct Cleaning, and OCA Veteran's Support Center, which might be of interest before or after your visit.
How can nearby businesses like Deluxe Limousine Service assist customers visiting Longo Carpet Cleaning and Restoration?
Deluxe Limousine Service offers transportation options that can help customers reach our location comfortably and on time for their appointments.
Are there automotive services near Longo Carpet Cleaning and Restoration for quick vehicle maintenance?
Yes, several nearby automotive shops such as Langonet Auto Body and Quality Auto LLC provide convenient options for vehicle repairs and maintenance.